McDonald's Shaw Center Mall — Restaurant in Mandaluyong

I ate here with my sister last sunday. I'm not very happy with the service especially the lobby person who's in charged at that moment. I asked her if she could clean the table that I was gonna sit in and she did it with a smudged face. She did clean it, but she didn't wiped all the mess on the table so I have to ask her again and yk what she did? I heard her "tsk" and continued to wipe. It was disrespectful on my part especially I asked her politely about it. Other than that, I asked for a less ice for my float but my request hasn't been granted and the cashier is have this smudged face too. I am not happy with the service. I haven't heard them saying a simple greeting and their tones seems like they're in a bad mood. Just a little reminder, if you don't want your job,...

This is our go-to McDonald’s branch since it’s close to home. However, there are times when the experience is disappointing. The place often gets very crowded, yet there are not enough available tables because many are left uncleaned or marked for cleaning for too long. Lines can also be very long, with only one cashier open even during peak hours.

Cleanliness is not consistently maintained, and it would really help if management could be more hands-on with what’s happening on the floor. We hope they consider adding more staff to assist with cleaning and improve overall service. Also, we’ve observed some staff spending more time chatting than attending to their duties.

We love this branch, and we hope to see improvements soon for a better...

I just went here today to buy a single order with my senior mother. Sorry but I just dont like the attitude of the cashier wearing green uniform male . First no greetings , 2nd very rude to tell to my face next time to present senior id quickly before giving my order slip with a very rude voice , 3rd he never say please asking for coins , 4th after taking my order he and his c o cashier was laughing and thinking they won declining our senior discount and lastly not hygienic in front scratching his nose and head not knowing his in food service industry . You can check CCTV 4:30 -4:35 pm . Very disappointing and disgusting. I’ll come back later to get...