Jollibee WELLCOME PLAZA — Restaurant in Pasay

Unexpectedly no sundae or floats available until now because their machine is out of order for a very looong time sooooo sad 😞 hopefully the Jollibee management will do the needful because it’s quite disappointing especially during this summer season they have a big lost because this machine doesn’t do its purpose!!! Well, no choice because my father on his 77’s years always choose Jollibee whenever we visit Puregold! I’m just thankful whenever we take our meals here their staff and managers especially named Allan is very accommodating and assisted us who offer by opening their Jollibee party room and extended this area to serve other customers coming in 😊👍because all seats are all taken on their serving area and this is how busy this Jollibee branch is 😊👍 but still we indulge with our favorite meals even without floats or sundae on this Sunday...

Worst Jollibee experience. I get better customer service from street vendors than the staff from this branch. Made me wait for more than 30mins while I agreed to wait for 20mins for my order. Passed the time, no one even bothered to give updates while I was already waiting at the counter. Tried to follow up but the lady staff seems unbothered.

Take note, this happened. When there were only few customers in their store and while all the other orders after mine were already served.

This used to be a decent Jollibee branch despite the crowd in Taft Avenue Pasay. Now, with all the existing staff who show no enthusiasm. It's gotten to the buttom. The only person that seems to be quite nice is the guy wearing a gray polo when I...

My family used to eat here as a kid, but now the whole area is always dirty, table and chairs are old and damaged (they don't have many on the floor), wait time is ridiculous despite of few customers on the floor, you can't use the toilet even we said we badly needed to use it, the staff said it's newly cemented while the guard says it's clogged. You have to pay additional ten pesos for the drinks coz they don't have a regular size container that's suppose to come with the orders, it's like mandatory upgrade to medium/large. It's just sad it turned to my worst Jollibee...