Tokyo Tokyo Philippines — Restaurant in Quezon City

Disappointed with my usual Japanese go-to place Tokyo Tokyo near St Luke's E.Rodriguez corner Broadway St. I ordered Cheesy Beef Misono but was unavailable. Opted for Beef Misono and Beef Yakiniku. Ordered 2 drinks - Iced Pure Matcha and Iced Matcha Latte. There was only 1 staff - she's both the cashier and cook. So it took a while for her to prepare the food. The branch is a take-away stall that's why I decided to go to KFC beside Tokyo Tokyo tonsit and wait for my order. When I asked the cashier for my receipt and change, she said she did not have change. Then she hesitantly gave my change. I was already 'hangry' - hungry + angry that's why I ordered chicken from KFC. After waiting for 30 minutes, my order was incomplete -- there was only only 1 drink - Iced Pure Matcha WITHOUT Ice! When I asked for Ice, the cashier said they did not have Ice!!! Disappointed with Tokyo Tokyo near St Luke's E.Rodriguez...

The matcha latte we ordered taste different. Escalated this to their management. and they replaced and delivered it to us.

Customer service is...

They immediately replaced my ordered when I told them that the food I ordered was not in a good quality. Thank you for your...