I recently visited McDonald's Baloy Long Beach Rd. for breakfast, and the experience was frustrating and disappointing. Despite it being breakfast time, it took over 30 minutes for our food to be served, which was particularly frustrating as we were on a tight schedule. We ended up taking the food to go instead of dining in.
To make matters worse, the cashier forgot one of our meals, and we only realized it after leaving. While we should have checked the bag, it's still the staff's responsibility to ensure every item is accounted for.
This was our second time having breakfast here, and both times the service was painfully slow. I'm not sure if it's due to being understaffed (I counted only three staff, including the cashier) or if they're overly focused on drive-thru orders. If that's the case, maybe we should drive up next time to get prioritized.
Overall, this location feels more like a slow restaurant than a fast food joint. McDonald's should reconsider their operations here to meet customer expectations for speed...
Read moreI walked into McDonalds Barretto for breakfast. It took 50 minutes for my dine in order to be completed. It was 2 sausage McMuffins, 2 hasbrowns, 2 waters. A few days later, my family ordered breakfast with Grab. It took McDonalds 1 hour to complete the order. When we did get the order, we couldn't eat the hashbrowns because they were fused to the wrapper, so we threw them in tge trash. Then, the pancakes for my son came with no syrup and no butter. Just the pancakes. My wife ordered the a la king with extra sauce, and no extra sauce came. This place has no organization in the kitchen. Everyone does everything and it shows. Needs drastic improvements...
Read moreNewest fast food in the area. McDonald's built a clean and spacious restaurant. Two windows for drive-thru orders. Comfort rooms are clean and on ground floor and 2nd level. 2nd level also has a small play area for children. Rooms are colorful and nicely decorated. 2nd floor has a private function/party room. 1st floor McDonald's installed two of their order screens, and an order status display. There is a guard in the evenings. Limited parking.
Maybe the best feature: a nice sidewalk clear of vendors and trikes, and police were forced to move...
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