Memory Lane — Restaurant in Tagaytay

Disappointed!

I was searching for a pleasant dining venue to celebrate Father's Day, and Memory Lane was my top choice. While the reviews were generally positive, the most recent one was 5 months ago.

At approximately 9 am, I contacted the restaurant to inquire about reserving a table for four. However, I was informed that they operate on a first come, first served basis, which I found even more appealing since we were already en route.

Upon arriving around 11:30 am and parking our car at the rear area of the restaurant, we noticed only two cars present. Upon entering the main restaurant to find seating, a staff member asked us to wait as they attended to a group of four customers who arrived before us. When it was finally our turn, we were directed to a small table outside. This table was initially designated for a security guard but had been converted into a dining area. Unfortunately, it was attached to a wall, allowing us to sit only on one side and preventing us from facing each other. Furthermore, one end of the table protruded toward their backroom, where a pile of junk was stored, and the surroundings were visually unappealing.

I became curious as to why we were assigned this particular table, especially since there was only one occupied table inside, leaving numerous vacant ones. When I inquired about sitting inside, the staff member informed me that all the indoor tables were reserved. I then reminded them that they had previously stated it was a first come, first served basis. To my dismay, they insisted that all the tables were already reserved. When I questioned why we were given misleading information during our phone call, they were unable to provide a satisfactory answer and seemed to ignore our concerns.

I wish they had been honest and informed us that the restaurant was fully booked, saving us from wasting time and effort traveling and arriving early, only to discover that their "first come, first served" policy was misleading and there was no available seating. Instead, we were reluctantly assigned an inadequate outdoor table, which I believe was not even intended for dining purposes. This experience left us extremely disappointed, especially due to the dishonesty exhibited by the restaurant. We had wasted a significant amount of time due to false information, and the fact that they made no effort to provide us with a suitable table for our family's Father's Day lunch was particularly disheartening.

While I cannot comment on the food itself, the service we received was highly unprofessional. I would not recommend this establishment, especially if you are celebrating a special occasion, as the unprofessional service has the potential to...

Do not eat to this place they served food with flies we ate here March 12, 2019 we ordered food bulalo saw flies in the food even the manager saw it and he just not doing anything until we call he's attention worse thing he ask us what to do with it's like expecting we gonna eat it. And the owner came out asking us about the food told him there's flies on the food instead to apologize he gave us excuse saying they did fumigation around the house. Which only shows flies going to the food has chemicals. Take note did even charge us the food that has flies. Very very bad food and very very bad service will never recommend and come back...

One of the best restaurants my family dined with!!! Their Tagaytay Bulalo and Baby-back ribs are worth the Trip! We been in this restaurants 6 months ago, introduced to us by my auntie and uncle coz the owner is their client and ever since that day, me and my wife vow to come back and it never disappoints. The taste of the dishes is as good as when we dined in the first time, the consistency alone is worth to go to this...