Reynaldo's Smoke House — Restaurant in Tagaytay

This is an American style steakhouse. The menu is nice, the restaurant is clean. There were 7 in our party. To start, we attempted to order drinks. The staff is very untrained. I ordered a Bombay Sapphire martini. Out of stock, plus the staff did not know what a martini was. One of our group orders a margarita, it came out frozen, did not want it frozen. Then we ordered food. We ordered a tenderloin, excellent, except the bacon was not crisp. The fish tacos were good, not great, served with about 3 tortilla chips. The sisig was very good. The Kani salad was OK, had the fake crab meat we all hate, which everyone hates. We ordered 2 clam chowders as a starter, asked for them first, with no bacon. They came out with some of the entrees, with bacon. The ribs that we ordered 2 years ago were about half the portion that they used to be. The food was served randomly. There was no “first course”, the entrees were served as they came out. This was entirely due to a lack of staff training. It was very obvious that there was no manager present, as a “retired” restaurant manager I know it is impossible to give a great dining experience without a leader there to oversee staff training and the...

Since we were craving for some good old fashioned American barbecue, we happen to see Reynaldo’s we automatically stopped the car got down and ordered some grub.

The place seems to be trying hard to be fine dining, the decor is all over the place but not consistent with the name which is supposedly a smoke house. I salute then for opening a business amidst a pandemic but there is a lot of room for improvement.

Price point is very expensive.

Their specialty the pepper crusted brisket was 895php that comes with 200g of brisket, a soup, and a side salad. The dish itself is more for fine dining in terms of plating, so many unnecessary items on the plate. Flavor was bland, no smokey flavor here, the meat was dry. It was quite the let down at a high cost.

The bolognese spaghetti on the other hand seemed to be undercooked and could have used an extra hour simmering to further strengthen the flavors of the sauce.

Overall, not a good experience. They have a big we accept mastercard sign outside but then when we tried to pay using card suddenly its...

A truly wonderful Valentine's Day experience. The ambiance when we first walked in was far better and more personal than I was expecting. Definitely better than I have seen in Texas and other states in the US. The staff was extremely proactive and pleasantly cheerful. The presentation and quality of the food was purely outstanding. It has been years since I enjoyed food to the point that I would eat until I was full and sleepy. Other places we have gone to eat at served portion sizes that I ate when I was a child. The portions served here..... Grown people size. We ordered (and recommend), the grilled shrimp salad, smoked Wagyu salad, Spaghetti Aglio Olio with Shrimp, pulled pork quesadilla, corned beef kare-kare, pink salmon, garlic and rosemary grilled chicken, and coleslaw. Every single dish was cooked to perfection. All of this mixed with the live Saxophone music was perfection in real time. I would recommend this restaurant to any and everyone wanting a great experience, great food and great service provided by a great...