Ciao Bella — Restaurant in Krakow

On one of the famous food order apps I placed a delivery order. Before I pressed the confirm button, delivery time was stated with 40-50 minutes. Right after I confirmed, the estimated arrival time was given with 90-120 minutes. That’s obviously unprofessional and in the end it took more than 90 minutes to get the food. The desired hot pizzas were lukewarm only, but the taste was ok. And they topped the Gorgonzola pizza with figs instead of pears as written in the menu without mentioning it, but I was fine with that. Additionally I ordered some burrata cheese with San Marzano tomatoes, which I couldn’t figure out where they are as there was just a thin tomato sauce underneath the cheese. At least the taste was good. Next time I would think twice, if I would...

I ordered delivery from Ciao Bella. I’d like to mention that from city center to my place it took only 30 min, which is really impressive :) Food itself is great. Tomato soup has very bright taste, plus addition of bread with olive oil, burrata and cherry tomatoes is super pleasant and tasty. Burger, even though not really Italian dish, is nice. Fresh buns and veggies. Steak fries with sauce is a good addition too :) Oh, and packaging is great too! Everything has containers and boxes. I recommend to try. I personally find prices quite reasonable, especially for the center. And I’m looking forward to try pizzas, salads and pasta next. Wish you all the best,...

0 stars if I could. Worst place ever. I ordered food with wolt 18.30. Than 2 mins after I get msg that they own driver wil come 20.20.

I dont know how it can be that it takes 2 hours to make food and deliver 10 mins away from the apartment i am staying in. If they walked from there place to my apartment they will come before that time.

Food was cold.

This is totaly uacceptable. I will recomend people not to order from here. I think you could get better food and service from everywhere but here.

With that kind of service i dont know how you run...