Sphinx — Restaurant in Olsztyn

I have eaten many times over the years at Sphinx and yesterday my experience was atrocious!

I ordered a starter of chicken wings and a burger for my main. My wings arrived and were hot on the outside and freezing cold inside, I told the waitress who took them away and informed the manager. The manager didn’t seem to care and walked past me on a few occasions without apologising even though his restaurant could possibly give me food poisoning or worse. After around 10 mins I received new plate of wings and my burger at the same time and this time the wings were hot all the way through but not 100% right and my burger arrived with more lettuce than meat. Very disappointed with the standards of this place. I asked for the bill and still had to pay for the wings and still didn’t get any apology or asked me how my meal was. Front of house staff are there to assist you and look after your table with customer service being top priority but here they seem to be interacting more with other members of staff rather then interacting with the customers.

I am English so I understand there was a language barrier but standards should still remain the same. I work with hundreds of other nationalities and my standards never fall.

Staff needs to be re-trained, motivated and employ chefs that have food standards and heat food...

Dining at Sphinx was a truly delightful experience, and I owe a huge part of that to our exceptional waitress, Ola. From the moment we were seated, Ola greeted us with a warm, genuine smile that made us feel instantly welcome. Her service was impeccable throughout the evening. She was incredibly attentive without being intrusive, always anticipating our needs before we even had to ask. Ola demonstrated an impressive knowledge of the menu, offering insightful recommendations and confidently answering all of our questions about ingredients and preparation. It was clear she takes pride in her work and genuinely enjoys helping guests. What really set Ola apart was her fantastic attitude. She was efficient and professional, yet maintained a friendly and approachable demeanor that enhanced our entire meal. Even when the restaurant was clearly busy, she remained calm, composed, and always had a positive word for everyone. Her efficiency, combined with her cheerful disposition, truly made our visit memorable. Ola is a credit to, and her outstanding service is a prime example of how great staff can elevate a dining experience from good to...

This bar is absolutely fantastic! The atmosphere strikes the perfect balance between cozy and lively, making it a great spot for both a casual drink or a night out with friends. The staff are incredibly friendly, attentive, and welcoming — they really make you feel at home. Drinks are top-notch: well-crafted cocktails, a great selection of beers, and everything served with care. The music and vibe create an energy that keeps you wanting to stay longer. Definitely one of the best bars around —...