Pizza Hut — Restaurant in Faro

We have ordered Veggie Lovers pizza many times and it was decent along with good customer service. Today, that absolutely changed. To the point that we will not go back ever again. My wife waited 5 minutes at the very least despite no other customers at the counter. The girl behind the counter said hello, and continued to sort a variety of things out that could have waited. My wife asked why we were not being served. I said to be patient. Finally, we were asked what we wanted. I ordered a Veggie Lover pizza and an ice tea. The girl said you want a Margarita, an ice tea and an orange juice. I corrected her 4 times. I got the receipt and sure enough it was a Margarita with 3 added toppings we didnt even order, an orange juice and ice tea. I said to her again, a Veggie Lover pizza comes with inclusive toppings and you charged me for a Margarita and a drink I didnt order. She argued thats what I ordered. At that point, I told her your ears dont work. Confirmed the order and asked for my refund on the juice. 15 minutes later we get a Margarita with 3 toppings and the pizza was thin crust not thick as per our request and the cheese was over done. 100% terrible service by incompetent people....

Unfortunately we went whilst still busy for lunch so had to wait before being seated. Staff were very busy so again had to wait for order to be taken. The order was served fairly fast but unfortunately was only warm. The manager immediately apologised and ordered us a fresh pizza, which was excellent. Although we encountered a few problems they were quickly rectified and we were overall happy with our visit and will return for hopefully a...

Never had I witnessed such a bad service, I got in at 19:40, ordered 30 minutes after because no waiter came to our table, after that long wait, our food took one hour to come, we were served differently than the clients that order the same, "Rodízio de Pizzas", and eventual after we asked to see the manager he didn't give us reason, and talked back to us. I don't recommend this restaurant to anyone, for too many reasons. And I normally give...