Restaurante Pashmina — Restaurant in Lagoa

I had an extremely unpleasant experience with this business. The owner was incredibly arrogant and refused to deliver my order without any valid reason, despite having delivered to me a few times before. This refusal came after I complained about missing rice and items in previous deliveries, for which they offered no compensation. The delivery driver's attitude was absolutely disgusting towards a loyal customer like me. He even claimed that he would transfer me to the boss, who initially acknowledged my concerns about the non-delivery but later denied being the boss after hearing my complaints. Eventually, the actual boss came on the phone and made up a false excuse about their car being broken. If they are capable of lying about such a simple matter, it raises concerns about what other dishonest practices might be happening within their restaurant. I strongly advise avoiding this place at all costs. Thankfully, we have discovered other fantastic Indian restaurants in the same street and area that offer superior food and service. Unlike this dishonest establishment, these other restaurants provide a Madras curry that isn't watery like a soup and includes chicken pieces and coriander. Spending 50 euros at this place is not worth it. Instead, opt for the nearby alternatives that offer better quality food, superior service,...

What started as a potentially great evening turned sour. Booked for a large party of 20 people, we arrived and were greeted by the staff. After exchanging pleasantries we were promised a great meal and great evening. Drinks and starters were ordered and arrived very quickly. With a mixed range of ages, this was welcomed with hungry kids. However, the issue arose when we ordered the mains. A list was compiled and communicated by one member of the party so that clear instructions were received.

After 45 minutes of waiting, we asked when our food would arrive, having seen other dining guests receive their food within a reasonable turnaround time. Taken that we were a large group, you would hope that there would have been steps to ensure that we would not have to endure delays. Nearly an hour later, naan bread was delivered to the table, along with some rice. A little while later, the main dishes started arriving. By the time they had arrived, the naan bread was cold. Everyone was hungry at this point. Feedback was given to provide hot naan bread, which were delivered. However, the attitude of the owner turned hostile when we complained.

Overall the food was tasty, but given the delays, cold food and hostile attitude, we were left disappointed with the way in how we...

I have visited Pashmina twice this month, both times without booking, as they were last minute decisions to eat out, instead of at home. Both times, although the restaurant was very busy, they accommodated us very graciously and we got fabulous seating. The food here is stunning. Tandoori chicken and pakora starters were glorious. I haven’t tasted better anywhere. Lemon Curry fish was amazing. Fish was perch, so a lovely meaty fish. The taste was so aromatic and fragrant. I would definitely have it again and recommend it highly. Lamb Jalfrezi was also an amazing taste. The spices were just perfect and it really hit the spot. Coupled with mushroom pilau, it was very satisfying. I’m delighted that Pashmina has moved to new premises just 3k from Carvoeiro town centre. The new restaurant is so spacious and has a beautiful patio area which is very large and airy, with protection overhead in case of rain. I had two all round great experiences here. Staff can’t be praised highly enough. Very attentive to the clients and just happy to go the extra bit to ensure customer satisfaction. I would definitely recommend Pashmina to anyone who appreciates and cares...