Domino's Pizza — Restaurant in Lisbon

Terrible experience. Ordered online, waited for over one hour and a half (when expected time was 22-32 minutes). Called the contact they supplied in their confirmation e-mail, they wouldn't pick up. Even had a friend going there with his phone for them to talk to us, in order for us to understand what was happening, they wouldn't be bothered to do so. Finally had to go there in person, wishing to write a complaint, but their complaints book was FULL. Oh, and also, ordered a ham pizza that SOMEHOW ended up with a mushroom on it, after 40min on "quality control" (according to their website). Thank God I'm not allergic. Do...

The worse phone attendance ever. We called with all our pizzas written in a paper, but the person in the other side of the phone needed like 10 minutes to take the order. ¡8 pizzas...! Then, when we arrive to the local to bring the pizzas, they forgot to ask us if this delivery was for a company. So, we had to wait like 15 minutes more, middle of the time arguing with the supervisor. As I were the guilty... We were close to leave the pizzas there.. At finally, they canceled the order and made a new one. I'll never ask...

It’s a Domino’s pizza, so I’m not expecting great quality here. What I am expecting is ordering a pizza without much fuss and getting it in 30m or so (especially because this store is close to my house). But ordering pizza here is a lottery, sometimes it comes in the time frame, other times it comes 2h later. And because they don’t answer the phone most of the time, you can’t even know what’s happening! At least the site as been recently updated to show you when the pizzas are gonna...