Usually I eat at a restaurant a few times before my review, but as this is a recently opened restaurant I will post my first visit impression and update my review after a few more visits.
It is a fun and tasty new experience on Sao Miguel. You have the bbq in your table to cook your own food, so it is an enjoyable date or social event to share.
We had the cheese appetizer, beef bulgogi, kimchi fried rice, and shrimp. The table has a sauce bowl for each guest, with a spicy and a sweet option, plus a slice of jalepeno pepper. There is also some lettuce leaves which were fresh, green, and crisp, and a few condiments to add to your chosen food.
Everything was tasty, and nicely spiced but not overly spicy; I would have appreciated a few more jalepeno slices, and next time I will ask. The rice dish was large enough for two to share, but the individual meat and shrimp were a bit small for main courses, but our cheese appetizer helped. We initially thought the entrees were meant be rolled into the lettuce leaves like a wrap because of the dipping sauce and chopsticks, but the bowl only held 4 small leaves, and no more were offered, so instead we made a salad and I requested a fork and knife, which were immediately brought.
The featured mixed platters on the menu were popular at other tables and appear to have more ample servings, and next time I go with another meat eater I will try that.( my friend this visit only eats fish). As it was, there were enough options that my non meat eating friend was satisfied and while I can't say the menu has extensive vegetarian options--it is a bbq place afyer all-- my friend was happy for the tasty options available.
We arrived just as they opened for dinner on a Thursday, onky calling 15 minutws before, and were given a table. The staff were attentive and very friendly, our servers Zan spoke very good English and quickly explained how to use the bbq and exhaust pipe after we seemed a bit perplexed when other staff dropped our order and left. The restaurant quickly filled up, and Zan explained it has been very busy since they opened about 1 month ago.
The credit card machine was not working that night, it was having difficulty connecting to the wifi, but the hostess apologetically suggested an ATM nearby. Fortunately the machine for MBWay connected and we paid with our Portuguese bank debit card; the staff said they have ordered a new credit card machine, so hopefully this will not be an issue for long. Again, the staff were very friendly and a bit embarrassed, but it's just a glitch which goes with a new restaurant.
Our one main distraction that would limit how often we return is the noise. The industrial.themed interior is very well done and fun, but once the restaurant is 1/3 full, ot becomes impossible to have a conversation without shouting across the table. Trying to flag down a staff member requires waving your hands because we could not make ourselves heard to anyone more than 1-2 meters away.
One other suggestion might be to have some instructions or serving suggestions for plating shown on the menu for korean bbq newbies. But again the staff is happy to help and very attentive if you ask!
Other than this, I would say this is one of the best new spots to host a social event for a group of friends or a date night... if they can hang some decorative cloth at the ceiling to help dampen the noise of a large, garrulous crowd, then the atmoshphere will be perfect for a very enjoyable social dining experience. I am looking forward to visiting...
   Read moreIâm a tourist from NY where we have many Korean bbq restaurants so our standard of it was quite different from what this place was serving. It was very much below what we experience back in United States.
First, the side dish (banchan) was severely lacking. Usually it comes with 5-6 different banchans when u eat at a Korean restaurant and u can ask for unlimited refills.. well, this place had only 3 and it was a small amount. When we asked for refill, it took 30min to get it. It was extremely below standard. They didnât include kimchi on the banchan and u had to order it separately. Itâs $3 per very small portion. What Korean restaurant does not serve kimchi banchan!??? Thatâs an insult to Korean cuisine.
I ordered seafood japchae, Which honestly was the best thing they have on the menu. It was 9.5 euro and very much worth it.
We also got the beef platter (45 euro) that was enough for 2 ppl. The different meat slices were quite thin and wasnât marinated much at all compared to what we have in the states. It tasted okay but it wasnât up to Korean standard at all.
All in all, this was the most expensive meal we had on the island vs Portuguese restaurants. The place is managed by a Chinese group with no Korean presence. The experience was not authentic and the food + environment showed. The funny thing is, I was just at an Indian restaurant the night before and it was a really authentic place. I left this place deeply disappointed and felt a bit ripped off by the $$ theyâre charging for a below standard experience.
PS - the restaurant is very chaotic. The staff all seem new and lacked training. We heard a lot of broken glasses and plate. We ordered wine and the wine glasses came with deep stain that we had to ask for new one. This just means they donât check for cleanliness. They also use charcoal for their grill but it was really unsafe when the staff who bring it out of the kitchen was rushing the charcoal out and it was really close to hitting and hurting another staff + customer. I saw a piece of hot charcoal dropped close to my foot. Not safe at all to kids and other employees.
I honestly would not be able to recommend this restaurant to anyone for what theyâre serving and charging people.
On a side note - A lot of the 5 star reviews are fake. Customers are being asked by the same waiting staff to write these fake reviews to...
   Read moreQuero começar por destacar o bom serviço prestado pela Sana e pela Kiri (espero que o nome esteja correto). Quanto Ă comida, atribuo um 3. NĂŁo por ser mĂĄ, mas porque foi a minha primeira experiĂȘncia num restaurante coreano e nĂŁo tenho outras referĂȘncias para comparar. Normalmente, nĂŁo frequento restaurantes novos nos primeiros meses apĂłs a inauguração â jĂĄ sabemos que a eficiĂȘncia, nesses casos, pode ser uma incĂłgnita.
Agora, vamos ao que correu mal.
O espaço: Para grupos com mais de 4 pessoas, o ambiente Ă© simplesmente desagradĂĄvel. Sendo um restaurante onde as refeiçÔes sĂŁo preparadas na mesa, seria de esperar espaço suficiente para que todos se sentissem confortĂĄveis. Infelizmente, nĂŁo Ă© o caso. As mesas sĂŁo pequenas, os lugares apertados, e a sensação de desconforto Ă© inevitĂĄvel. ChegĂĄmos a pedir para mudar para uma mesa de 8 pessoas, que, surpreendentemente, seria ideal apenas para 6. Disseram-nos que estava reservada, mas essa afirmação nĂŁo correspondia Ă verdade â as mesas continuaram vazias atĂ© sairmos do restaurante.
O barulho: Mesmo sem estar lotado, o ambiente jĂĄ era excessivamente ruidoso. NĂŁo consigo imaginar o caos acĂșstico com a sala cheia. E, com tantos grelhadores em funcionamento, o calor no espaço apertado torna-se sufocante. Se assim Ă© no inverno, nem quero imaginar no verĂŁo.
A gestĂŁo do espaço e os turnos: Ainda que o restaurante nĂŁo estivesse cheio, foram-nos impostos os famosos turnos. Mal se aproximava o final do tempo alocado, jĂĄ nos estavam a "empurrar" para a saĂda. NĂŁo que nos tenha incomodado muito nesse momento, porque, sinceramente, jĂĄ estĂĄvamos a postos para ir embora.
Em suma: A ganĂąncia do proprietĂĄrio Ă© evidente no espaço exĂguo que disponibilizou para o conforto dos clientes. Este mesmo empreendedor, proprietĂĄrio do Restaurante ChinĂȘs Yummy, demonstra o mesmo padrĂŁo de negligĂȘncia. Lugares apertados e falta de consideração pelo conforto dos grupos tornam ambos os restaurantes experiĂȘncias absolutamente desagradĂĄveis para mais de 4 pessoas. NĂŁo recomendo, de todo.
Iâd like to start by highlighting the excellent service provided by Sana and Kiri (I hope I got the name right). As for the food, Iâd give it a 3. Not because it was bad, but simply because this was my first experience at a Korean restaurant, and I donât have any references to compare it to. Normally, I avoid visiting newly opened restaurants in their first few months â we all know efficiency can be a bit of a gamble in such cases.
Now, letâs get into what went wrong.
The space: For groups larger than 4, the setup is simply unpleasant. In a restaurant where meals are prepared at the table, youâd expect enough space for everyone to be comfortable. Unfortunately, thatâs not the case here. The tables are small, the seating is cramped, and discomfort is inevitable. We even asked to move to a table for 8, which, surprisingly, would only be suitable for 6. We were told it was reserved, but that wasnât true â the tables remained empty until we left.
The noise: Even without being full, the noise level was excessive. I canât imagine the chaos if the place were packed. Add to that the numerous grills in operation, and the heat in the confined space becomes suffocating. If itâs like this in winter, I dread to think what itâll be like in summer.
Space management and the shifts: Despite the restaurant not being full, we were subjected to the infamous shifts. As our allocated time slot neared its end, we were already being ânudgedâ to leave. Not that we minded too much by that point, as we were pretty much ready to go.
In summary: The ownerâs greed is evident in the limited and uncomfortable space provided for the customers. This same entrepreneur, who also owns the Chinese restaurant Yummy, seems to follow the same pattern: cramped seating, noisy atmosphere, and a lack of regard for the comfort of larger groups. Both restaurants make for a thoroughly unpleasant experience for parties larger than 4 people. I absolutely do not...
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