Hotel Matriz — Hotel in Ponta Delgada

A small hotel in the heart of Ponta Delgada. Its location makes for a short, pleasant walk to anywhere in the downtown area and to many attractions for sightseers. It is also close to everything you might need during your stay.

Getting to the hotel can be a bit tricky because of the one-way streets, but it’s manageable with the help of Google Maps. However, I suggest that as soon as you turn onto the street where the hotel is located, if you don’t see any street parking on the right, you pull into the entrance of the underground parking. Find a spot that doesn’t block the entrance so you can check in. Otherwise, if you aren’t familiar with Ponta Delgada, you may end up driving a long distance to circle back to the hotel.

During my stay, the staff were very friendly and helpful. They even stopped traffic for me after I found a parking spot on the right side of the street so I could back up to the underground entrance without needing to make a second round trip after checking in.

My room was clean, well-kept, and maintained. Fortunately, it was located on the third floor, where rooms have balconies. The view wasn’t anything special, but the fresh air on a summer evening was pleasant, even though the room had air conditioning. The bathroom was a good size and had a spacious shower with sliding glass doors. The hotel provided the usual hygiene products such as soap and shampoo. There was also a closet with an extra pillow, a blanket, and hangers. At the foot of the bed, against the wall, was a large desk with drawers, a chair, and a 32-inch flat-screen TV. The queen-size bed, with its crisp white linens that smelled freshly cleaned, provided a very comfortable and restful sleep.

The included breakfast was continental style with a variety of above-average quality products. Among the choices were various breads, croissants, sliced meats, cheeses, butter, cereals, hard-boiled eggs, milk, teas, and an automatic coffee machine. The dining room had plenty of tables and seating. Adjacent to the dining room, there is also a patio with two tables for those who prefer to have breakfast outdoors.

Other amenities include a lounge area and a separate bar for guests who might be in the mood for a glass of wine or a cocktail.

The hotel is equipped with two elevators: one for access to the parkade and another inside the hotel itself.

The pricing was reasonable, and I would not hesitate to book a stay...

This is a small locally owned hotel. We stayed here 3 nights and chose it for its reasonable rates and excellent location which is just a few blocks from the center of Ponta Delgada. Also a plus was the underground parking next door. However, be aware that getting to the third floor basement parking area entails navigating a narrow lane; easy to do but need to be careful. Big cars may have a problem.|| The front desk staff were all very friendly and accommodating. Our room was adequate, with two singles pushed together. The bathroom was small, but everything was clean. Wifi was free and worked well.|| Breakfast buffet was continental, with the usual preserved meats and fresh buns. Fruit was canned. || We enjoyed out stay here and recommend it to anyone looking for a quiet place near the...

Absolutely loved my stay at this hotel! From the moment I arrived, the staff went above and beyond to make me feel welcome. Everyone was incredibly friendly, helpful, and professional—they truly made the experience feel personal and warm.

Parking was a bit of a challenge due to the tight underground setup, but the staff stepped in right away to assist, making the whole process much smoother than expected. Their kindness and attentiveness really stood out.

The location is excellent—close to everything you could possibly need, with great restaurants, shops, and sights just a short walk away. I would definitely return and highly recommend this hotel to anyone looking for a comfortable stay with top-notch service in a...