Decided to go for dinner at this restaurant as it was close to where we were staying. The waiter who decided to serve us was extremely rude and arrogant. It was almost as if we were an inconvenience for being there. I wanted to order the Chicken Assado and was told that as it would take 30 minutes to prepare it would not be available .. First time in my life that a Portuguese restaurant did not have chicken. My sister wanted to order the Hake and was told that it only came with rice, if she wanted chips or salad instead she would have to pay extra.The waiter even walked away as my husband was trying to ask about more options. At this stage we had enough of the grubby looking waiter and decided to leave as the evening had started off on a bad note. Do not recommend this restaurant as the...
Read morePossibly the worst service I have ever had in a restaurant. The waiter took my order and took about 20 mins to deliver my drink. After 40 mins I opted to move inside as my food had not arrived and I was cold.
At that point they told me they had to cancel my order because I moved tables and asked if I wanted to start again.
By this point I was tired, cold and hungry. They didn’t even ask if I wanted to cancel the order, they just did it as soon as I moved tables.
The manager was in an even worse mood so I didn’t try to negotiate.
Thankfully one of the more experienced staff ordered me a Prato do dia and it came within 20 mins. I paid and left, resolving never to eat at this...
Read moreLevel of service too low for a very good location! 15:00 o'clock the place was empty! We ordered two fried steakes and wait for more than 40 minutes! We were walking from Sintra to Praia das Macas and we were with hurry to keep our way! So after waiting more than 40 minutes we asked politely if the meal was almost ready to be served. The waiter in a rude manner said that we must to wait because they had a lot of orders! I told him, "but the place is empty?!" he replied at a distance over the counter, you have to wait
We cancelled the order and left in the moment... pll should learn how to rule the business! I am...
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