Restaurante Navegante — Restaurant in Vila Real de Santo António

Nice little restaurant. Beautiful building outside.

The server (manager, or owner, slightly older gentleman) was very friendly, although I am a larger lady and he made a comment about 'big wives'. I don't think he meant anything bad by it, but I am very self conscious and was a little taken aback/upset before laughing it off when I decided he didnt mean badly. We did also observe him giving out to younger serving staff quite a bit while we were waiting to pay our bill, so we felt uncomfortable a couple of times at the start and end of the meal. In fairness, the younger staff was chewing gum and didn't seem to care so maybe the telling off was warranted!

We both had pizza which was very tasty, and it was a nice atmosphere even when a little busy. Service times were very good too. Would definitely go back, and would recommend it, but was just a little put off by the...

The food was good. Not exceptional, but good. However, the waiters did so terrible job that the whole evening was just problematic for us. They brought us food that another table ordered - not only once. They mixed up our food, the meat for one of us came with somebody else's side dish... and similar problems during the evening. Most of the time it was not clear for us what was happening, if they plan to solve our problems, qnd how... This lack of communication was even more...

Já conhecia o local e tinha boa impressão. Ontem resolvi levar os meus pais a jantar fora e tive uma má experiência. Fizemos o pedido - dois bifinhos de frango e 3 lombos de salmão - esperámos cerca de 1h45 pelos bifinhos, mais 15 minutos por 2 lombos de salmão e ainda outros 15 pelo terceiro lombo de salmão. No entretanto, pedimos mais um cesto de pão para enganar a fome. O último lombo de salmão, além de ter chegado mais de 2 horas atrasado, trazia um cabelo nos vegetais. Reclamei mas preferi não comer os vegetais e não mandar o prato para trás do que esperar outras 2 horas pelo prato. No fim, pedimos a conta e fomos surpreendidos com o facto de nos serem cobrados os três lombos de salmão e dois cestos de pão. Reclamámos do tempo de espera e do facto de nos estar a ser cobrado um prato que tinha um cabelo e o dono/gerente veio falar comigo. Disse que se o prato não foi para trás, tinha que ser cobrado. No entanto, depois de deixar bem claro que me estava a fazer um grande favor e que ele é que tinha razão, lá descontou um dos lombos de salmão. Gostava ainda de deixar claro que os empregados foram bastante simpáticos e compreensivos mas ficámos com a impressão que não tinham autonomia nenhuma para gerir estes conflitos com...