Restaurante O Cisne — Restaurant in Vila Real de Santo António

Well we tuned up here for food last night, restaurant only quarter full and was told they were very busy so we had to wait outside, then more people turned up, then more people turned up, I looked in the window and they were all sat down ready to eat, I grant maybe 1 or 2 couples may have booked but not over a dozen, they should have been outside with us waiting their turn, so obviously I was not going to wait around until the waitor decided we could eat, so we left for a better restaurant. So although this place came highly recommended it certainly let itself down. Maybe they didn't like the British I don't know. So beware people, it happened to us it could...

We waited for our order for 1 hour 20 minutes and did not receive it. This is a complete record of the stupidity of the staff and the owner. The attitude towards customers is superficial and careless. We came to have dinner, but we did not ask for alms and more than an hour of humiliation. It was very hot in the restaurant, the air conditioner did not work, the owner saves on the comfort of customers. The waiter works very loudly, banging plates and buffet doors like a real drummer. It's a terrible roar. The glory of good food is nothing compared to arrogance and stupidity. Be careful, this restaurant has lost...

Ate here for lunch, and it was very popular: we were lucky to get a table which had just been vacated, and several customers arrived after us and chose to wait. Prices are super-reasonable: between 7 and 9€ for most mains. We had grilled sardines, pork steaks and pork ribs, all of which were delicious. Portions were very generous. From the way the diners greeted each other, it was clear that they were local and came there often - always a good sign! Recommend this...