MP THAI - Vision Exchange — Restaurant in Jurong East

Disappointment. 3 mths ago i walk-in to buy a takeaway and was very pleasantly surprised with the portioning and the flavour of the food. I had Phat Thai, Sour Sausage, Basil Pork Rice, Moo Ping and Vermicelli Salad. All was sooo good. 3 weeks ago, I decide to order their food for delivery to a small gathering (5pax). I pre-orderd 2 weeks in advance directly with the mobile number given. Reply was slow. She had confirmed my order and mention my delivery fee will be $15. Ok i agreed. I asked how to make payment as i didnt want my frens to be paying for it. No reply. A day before the actual delivery date, I texted her again. No reply. Waited 2 hrs. Blue ticks but no reply. Can you imagine how anxious I am? Next day is my gathering n vendor decides to MIA?! Finally she replied & told me no more Moo Ping. I pre-ordered 3 portions and now then she tell me sold out??? 1am, she texted me suddenly hav stock. Great. Ok fine. I accept. Actual day of delivery, 6pm is the time I told her I need the food. 5.58pm come, nth. 6.07pm, still nth. I called her, NO ANSWER. Then she texted me say, "ur food alrdy cooked but lalamove keep cancel". VERY IRRESPONSIBLE. She didnt even think to drop me a text to inform. While of us eagerly waited in hunger. 6.20pm, still nth. I told her to get Grab Express confirm have. She told me "can u do it". Wow... I clap for you. Then it cost me $24.30. You think she will reimburse me the balance $24.30 - $15? Nope. Nth. She jus say oh its like that bcos very far. Then why 3 weeks ago she tell me $15 doable? So food finally arrived at 7+. All cold.. AND MISSING 1 ORDER. I texted her. She said ya she is aware, missing vermicelli. Ok, didnt even bother to ask me if I need to replace with something else or at least inform me. I have 5pax to feed. You are missing 1 order. Great... THIS IS THE WORST F&B DELIVERY EXPERIENCE. Sour sausage became some mini sausage. Portion greatly reduced. Smoked sausage has no flavour. All deep fried food were all soggy. The only consolation was the Maggie Salad and cold Moo Ping still taste relatively gd. It was an embarrassment for me too. I raved abt MP Thai to my frens, saying how good their food was and portion is generous. And what I got was this haphazard, unorganized, irresponsible, substandard service and food. She did not even apologize. I paid for the complete bill. Perhaps owner has become too egoistic after much crowd now. Anyway, do not order delivery from them, visit them if you want tiny sausage n reluctant service but good...

For several times friends brought me to this Thai eatery for lunch. They ordered the food and asked for medium spicy. The food was ok and this time I came with my family members. All the dishes we ordered were medium spicy but one of the dishes was so spicy that I think the chef had probably forgotten that it was requested for medium spicy. I told the waitress but she said she asked the chef and the chef said it is medium spicy. I told her please admit your mistake and don't deny it. I told I was there for a meal several times and I know what is medium spicy and what is spicy. She was so rude and ignored my complaint. I got so mad and insisted she change the dish for me as some of my family members find it too spicy to eat. She unhappily brought back the dish and scolded me in Thai language that he probably thinks I cannot understand. It is not about the food taste. It is about the very low life services they provide. I do not recommend anyone to come here for lunch or even for a meal. It is not worth it as it is not cheap at all to eat here to have a group of rude waitresses providing such low life services. You can taste such equally nice food in the hawker center at 30% of the price you have to pay here and still get bad services here. They are located at Vision Exchange in...

Recommended by a friend and was told their Raw Prawns and Crab Fried Rice were very good. I'm not a sashimi eater so i didnt eat the raw prawns but took the pickled garlic and salad.

I was surprise with their variety, alot of dishes for u to choose in their A3 size menu, till we have problem choosing what we want.

Raw Prawns Salad - abit on the salty and spicy to me, prawns looked fresh. Raw Prawns w pickled garlic Crab Fried Rice - I'm not a crab person hence, had 2 mouths of the rice with crabs, crab tasted fresh but i dont have much impression of the fried rice. Mid Chicken Wings - its not overly fried but abit salty and i felt can skip in I'm going to visit them again since they have a lot of variety in the menu. Papaya salad w cooked prawns - very refreshing and light Fried Seabass w Tom Yum - the fish was not overly deep fried, its crispy and yet there's meat in it. Tom Yum Soup was abit on the sourish, not as so spicy even we ordered standard spiciness. Steam Sotong - as i'm concerned on my cholestrol, i only had 1 pc of the squid, its fresh n not overly cooked. Friends said this dish was very good and can taste the roe in...