Debonairs Pizza — Restaurant in Gauteng

I ordered a pizza on the 24th December 2021 and after an hour of waiting the delivery guy did not even have my order, I asked him is there any procedures regarding mixed orders,he laughed at me and said no. Him leaving me at 22h00 with no order assuring me he shall return.today is 08 January 2022 and Debonairs Managers are incompetent to even follow up and let me know the status of my order. I've called a total of 4 times and I've been getting promises that my order will be rectified but still haven't received any help. I'm tired of this cat and mouse game I'm playing with these mangers. To those that see this I trust you'll make good judgement from my situation and I'm not the first to complain just check....

The staff provided atrocious service. I guess we will have to go to Southgate going forward. They kept me on the line for over 15 minutes trying to get assistance for an incomplete order. And before my call, my partner tried a couple of times to call the store.

I had to leave Gold Reef City, drive home(Ormonde) to collect the incomplete. I got to the store and the guys had the handset on the side counter not even following up on the order.

I should say, they were shocked to findout that I am the person on the line.

Incomplete orders are an inconvenience, however they are very simple to resolve. It is disappointing that something so simple ruined my evening plans. I've been a customer here for...

Zero star rating. The manager and his staff are rude. We ordered but had to cancel because we used the wrong card for payment and when we ordered again they told us they have rights and they refused to take our order. It's the way in which they were talking to my daughter disrespectfully that got to me. Just because they could hear they were talking to a teenager, even when I took the phone, just an avalanche of words and not listening to what I had to say. I'm glad actually they refuse my order, I wouldn't have wanted to give a tip to such...