Simply Asia Ormonde — Restaurant in Gauteng

Disappointing Experience with Simply Asia via MrD

Rating: 2/5

I recently ordered from Simply Asia through the MrD app, and unfortunately, my experience was disappointing.

Firstly, the delivery took much longer than expected, which was frustrating.

To make matters worse, I had specifically mentioned in the order notes to exclude certain ingredients, but when my food arrived, those exact ingredients were included. This was not only annoying but also showed a lack of attention to detail.

For a restaurant chain like Simply Asia, I expected better service and quality control. Hopefully, they'll take steps to improve their delivery times and order accuracy.

Until then, I'd think twice before ordering from them again.

EDITED REVIEW- I EMAILED THEM ON The 15/12/2024 and still no response! I even wrote about the poor feedback at the branch...

Today I ordered from here for the second time, the first time that I ordered the 514 noodles were completely dry, like no sauce at all. And today when I ordered firstly their chef was not available so I could not order sushi, secondly they got our order wrong so we came all the way home and checked then we had to go back and thirdly the 514 was dry again and was salt-less (had no...

Ordered at 17h08. Not a single customer instore. Was told it would take 20 to 25 minutes for my sushi order. It's now 17h44, and we were just told it would take another 20 to 25 minutes. Are they sending a helicopter to CT to source local fish?

This after they only have tuna and prawns available for sushi???

Outright...