Del Forno Mall Of The South — Restaurant in Gauteng

Disappointing service (awful to be honest) and food was a disaster.

We ordered ahead of collection and were told the order would be ready in 15 minutes, arrived 25 mins later and were told to wait another 15 minutes because they had only begun to prepare the order upon my wife’s arrival.

In what seemingly was a rush to make this order, the Deep Fried Chilli Cheese Burger had no sign of chilli and they seemed to have forgotten to remove the plastic wrapper that either contained the cheese or patty.

I’m pretty sure that this is a food safety issue because I had to fish a large piece of plastic from half way down my throat. Luckily I was in the process of consuming only one half of the burger.

The accompanying malva pudding with what was meant to have been custard did not get served with either the custard nor ice cream mentioned on their menu, instead it was some gravy-like slaty concoction I honestly can’t describe, seems like a sauce/relish you would put on a steak, so I suspect the custard was swopped with another component of a different order.

Needless to say, this could all be a pardonable set of unfortunate discoveries if the lady serving my wife could have been bothered to atleast acknowledge and offer some sort of apology or acknowledgement of inconvenience instead of proceeding to advance the level of condescension and disinterest one would expect from a home affairs official before closing time.

Its evident that the delayed preparation time and inconvenience caused them to rush the order and make such avoidable mistakes which have amounted to a big waste of money for two dishes since I see no point in trusting the safety of this food.

I truly doubt that I’ll be going back there anytime again in future, so I post this not for any response or apology from Del Forno, but for the benefit of any unlucky buyer who might try these dishes or any other similar dishes to be careful and double check that your food is prepared with cleanliness and care you...

ATE HERE ON THE 15TH NOVEMBER 2024 AT 19:30 PM

●SERVICE (Service was truly outstanding,table was always checked upon and staff were very friendly and helpful)

●ATMOSPHERE (Great decor and vibe in the restaurant,staff are very welcoming and friendly,music and the smell of all the food is truly amazing)

●WOOD OVEN BAKED GAMBERI (These oven-baked prawns were a game-changer! Succulent, juicy, and smothered in a rich, creamy peri-peri sauce, every bite was a perfect balance of spices and seafood goodness. The melted cheese added a delightful creaminess, elevating this dish to new heights.)

●CRISPY CHICKEN STRIPS PLAIN (Tender, crispy, and addictively delicious, these chicken strips were cooked to perfection. Paired with a side of herb mayo, each bite was a harmonious blend of crunchy exterior and juicy interior.)

●ESPETADA SURF AND TURF (This show-stopping dish exceeded expectations! Succulent rump and king prawns, expertly skewered and grilled to perfection, were elevated by the famous cowboy butter. Served with crispy fries, this surf and turf combination was truly amazing.)

●GRILLED CALAMARI (Tender, delicately marinated calamari, grilled to perfection and served with a zesty lemon butter sauce, made for a refreshing and light delight. Accompanied by crispy fries, this dish was a masterclass in seafood cuisine.)

●BAKED CHEESECAKE (Rich, creamy, and indulgently decadent, this baked cheesecake was a heavenly delight. Paired with a sweet berry coulis, each bite was a perfect balance of tangy and sweet.)

●BAR ONE CARAMEL SLIDE CAKE (This seductive triple-layer chocolate cake, smothered in caramel and Bar One sauce, was pure bliss. Moist, rich, and indulgent, each bite was a chocolate lover's dream come true)

●OREO,COFFEE AND HAZELNUT MILKSHAKE (Delicious and refreshing,coffee did not overpower it and every sip was flavour town)

●BERRY DAIQUIRI (The perfect Refreshment and...

If there was an option for 0 stars that what I would rate this restaurant! Service is pathetic waiter only was at the table once to take order and once to serve meals. The managers attitude is beyond horrific .. he was rude when we brought to his attention the size of mushroom in the pasta couldn't even mention the underdone pasta!! Food was burnt and the atmosphere was unpleasant. Most horrible tasting food ever. We go to the one in meyersdal please learn from them how its done.The manager all he does is eat n then walk out for smokes no controll over the shop the atmosphere is dead not even one person in there eating now I know why. Please...