My girlfriend and I attended the 'Valentines Day dinner' this year and we were spectacularly disappointed with the food and atmosphere, especially considering the cost per person.
First, the so-called 'charcuterie board' was simply insufficient for two people. It was a small plate for a single person. There was a single cheese cracker to share three tiny pieces of cheese among two people. What an absolute joke.
Second, we each ordered the flatbread for starters which arrived doughy and cold. It tasted like the worst sort of commercial frozen pizza one could imagine.
Third, our waitress forgot to give us the advertised 'palate cleanser' and the only reason we even got it was that we had to specifically ask for it. We only got the palate cleanser after already having eaten our main course and before dessert. This is besides the fact, that I have never seen a palate cleanser (in this case orange sorbet) served in a tall drinking glass.
Fourth, for our main course we both ordered the Kingklip which was remarkably average in consistency and taste, and the portion provided was atrociously small.
Fifth, as part of the dessert we were given brownies which were so hard that it was almost impossible to break them up with our spoons.
Sixth, the atmosphere and ambience in general was exceptionally unromantic. The lights were on and super bright. We asked for the lights to be dimmed, which they were for approximately five minutes, before they were turned up again. There was no genuine attempt to create an intimate and romantic atmosphere.
And to add insult to injury, this 'Valentines Day dinner' cost R895 per person.
Quite frankly, it was less a romantic Valentines Day dinner and more a highway robbery. The cheek to charge people so much for such an underwhelming experience should be illegal.
The only reasonable inference to draw is that was a blatant attempt by the restaurant to gouge people for as much of their money on Valentines Day as humanely possible while simultaneously providing the least amount of value in return.
To anyone who even thinks about trying this so-called 'Valentines Day dinner' next year, please do not.
Do something better with your time and money.
Hugely disappointed. And quite frankly, angry. We will...
Read moreI've been here twice in September and October 2024 – once for lunch during Restaurant Week SA and once for supper.
The Restaurant Week special was 3 courses for R295 and you got a choice between two options for each course. I had the vegetarian options for my starter and main course. The starter was a beet and citrus salad, which looked nice but the dressing needed flavour. The main course was a vegetarian pasta, which was bland and the baby marrows were not cooked through because the pieces were cut too large. The dessert was a (deconstructed) mango pavlova, which had too much meringue to mango so it was unbalanced. My dining partner had the meat options and found her meal disappointing. The service was fine. There were no serviettes on the table and the waitstaff didn't seem to know that my reservation was for the Restaurant Week special.
The second time I visited was for supper. I had a margherita pizza and it was average. We waited about 40 minutes for our meal and they weren't busy. I requested crushed garlic and the waitress forgot to bring it until I reminded her. When I eventually got it, it did level up the pizza significantly, at least. The orange juice wasn't freshly squeezed, as claimed on the menu. There was also a very belligerent patron who swore at the staff and seemed to be watching a sports match on his phone while he ate. He was shouting at the phone and singing the crowd chants. He seemed to be a guest of the hotel because he walked away without paying. They also took ages to clear up his table so the table next to us and I were concerned that he would come back. A few of us in the restaurant were visibly uncomfortable with...
Read moreThis is the worst Valentines dinner I have ever been to in the history of me going for Valentines Dinner. It was a set menu . We get seated our waited comes we order one blossoming bubbles and one beachy blue lagoon both mocktails on their menu. I received an alcoholic cocktail not knowing after the first sip I sent it back he brings back another incorrect drink. We paid per person and the waiter brought us one starter to share when we supposed to receive 2 starters. The manager did come and give us another mocktail drink however thereafter the waiter brings us the wrong salard. After a while another waiter brought the correct salard at 8pm and we got there at 6:33. We then ask where is our other starter we were promised . The waiter said its finished they don't have anymore. So why do you pay per a person and are charged for a starter I then said call the manger thereafter the starter comes. We ordered everything when we got there but received our mains at 8:15. Waiter eventually got that right. Food was cold like it was standing out. Now it's 21:15 still awaiting our dessert all of which was paid for upon booking . This place was a real joke. Waiters are not knowledgeable at all. People in the restaurant other then us were complaining and looked unhappy. Pathetic service, cold food, incorrect everything and don't even ask for beverages it's take 45...
Read more