Papoulis Place — Restaurant in Gauteng

I wouldn't feed this to my worst enemy. After waiting an age for our delivery, what arrived was a culinary crime scene. The pizza was stone cold, not just lukewarm, but actually cold. Upon closer inspection, we discovered the reason: the base was a sloppy, raw doughy mess that clearly hadn't been cooked properly. To add insult to injury, every single topping had slid off into one corner of the box, creating a greasy, congealed puddle.

When I called to complain, hoping for a simple apology and a replacement, I was met with the most ludicrous excuse I've ever heard. The manager had the audacity to tell me that the disaster-on-a-disc was our fault because of the "combination of toppings" we had chosen. Apparently, their ovens can't handle two sauces on the same pizza. Her solution? We should reorder (and pay again, presumably), leave off the offending topping, and then do their job for them by driving to collect it ourselves.

Absolutely abysmal. Avoid this place at all costs unless you enjoy paying a premium for cold, raw garbage and a lecture on how to order pizza. If I could give zero...

Terrible food. Bad service. Aggressive owner with anger problems. I told the waitress I would be back. I left stuff of R450 worth on the table, my brand new vaping equipment and power pack. I had a R60 bill told the waiter I was going to the toilet. I was clearly coming back. Briefly looked for an adapter at the shop in the complex, then stood outside having a smoke and calling a friend to join me. The owner then accused me of not paying my bill and physically assaulted mew. I just wanted a place to eat and work and was planning on spending money there all day. Stay away for good vibes and your own safety. Your not missing any good...

Service: [1/10] After 10 Min of waiting we had to ask for a food menu. A further 15 Min wait to get attention again to take the order and then 20 Min for 1 pizza to arrive. Every action required my prompting. The place wasn't even half full so it wasn't a busy night.

Ambiance: [1/10] If you like a rowdy pub environment with the strong odour of cigarette smoke hazing the air, then this place is for you.

Food: [7/10] I ordered a pizza. It was the luckily pretty good. Base was tasty with use of good topping ingredients.

Overall, this is a place for take out only. I wouldn't sit...