I participated in the karaoke held every Tuesday and won a voucher…
The voucher was shady: hand written on an empty envelope No terms and conditions explained When I redeemed the voucher, a 10% service fee was charged but when I got out to leave I was told that in future I must pay a compulsory R100 tip for the waiter, where is the service fee going to?? Our waiter said we could leave with takeaways and he packed them nicely for us but when we were about to leave, we were told that we couldn’t leave with any takeaway as voucher holders and none of this was explained from the get go or written anywhere Jager bombs cost R129 on the menu we were given but on their system it cost R149 and they charged us the system price and not the price we initially saw. Why aren’t menus updated along with prices?? No manager was sent to us to explain procedures and all, a waiter instructed us to give our waiter the takeaways since we couldn’t finish our food and unopened drinks. How come the waiter is allowed to leave with our takeaways and we’re not??
The place is unprofessional and shady. The location and ambiance are perfect but the service and operation...
Read moreThe place is not safe I was robbed inside the shop. Let me explain, I bought a takeaway and some ladies stole my bottle of wine in the bag I was using. I spoke to the manage he says it's not their problem. He also said the cameras don't work. When I asked him about the many people not wearing masks he said they were eating. Clearly they don't care about the safety of their customers at this...
Read moreMy first and last time visiting Rhapsodys Sunnyside. We ordered cocktails and waited for about half an hour, when they finally arrived the glasses were so filthy I was so disappointed. I've been to restaurants before, but have never experienced what I did last night, we were also hungry and wanted to order food but for hygienic reasons we decided to...
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