Roman's Pizza San Ridge Square — Restaurant in Gauteng

PLEASE VERIFY YOUR BILL BEFORE PAYING & BEFORE COLLECTION. YOU ARE BILLED ADDITIONAL BEVERAGES AND YOU HAVE HIGH CHANCES TO BE ROBBED OFF. Worst ever experience. We ordered only a buddy Fanta, But were billed a 2 liter Coke zero and asked to pay. And when collecting food, they only gave us a 2 liter fanta. Only when inquired, we were given a refund. I am not sure how many bills get added additional . We asked for a Pizza without Pressed Beef and we were very disappointed to find beef on our pizza. This is very seriously affecting our sentiments & beliefs Last but not the least, we ordered a Garlic bread supreme only to find it burnt and bitter. Only solace was we got a replacement.

Overall a very worst...

The team at Romans San Ridge Square is absolutely amazing! I ordered a small pizza and after waiting for quite some time, I, very calmly, asked the lady at the till to refund me because I had to go back to work. The two ladies (I didn't think to take their names) then opted to give me a large pizza instead of the refund I had requested. This was such an unexpected, yet grand gesture. This was customer service at another level considering that they didn't have to go to such lengths. Thank you so much for creating a memorable customer experience for me. I will definitely visit the...

@Romans Pizza San Ridge, help me understand something please, what's the point of calling in to collect being told order will be ready in 15-20 mins, getting there in 40 mins, meaning there was an extra 20 mins to confirm the order internally.

Just to get there and be told the order wasn't processed and I'll have to wait another 15-20 mins.

So yimi islima?

I must wait an hour for 2 pizza pies?

Fix you call in ordering process to ensure orders are placed correctly when people call in.

Shout out to Chicken Licken Midway Mews for quick service.

Yoh hayi...