Fishaways — Restaurant in KwaDukuza Local Municipality

Actually I want to give a 0 star. We are extremely disappointed in the service and quality of food we received the past two days. Yesterday our order went wrong and we complained only because the food was really not good, it was cold and fish and chips that's been standing for a very long time. It was definitely not the quality we were used to from Fishaways. Apart from that the large hake rather looked like mediums compared to the other orders we placed before. The manager Makosi was friendly and apologetic and offered to replace our meal but it was already late so we accepted but for delivery the next day, which was today. We received a call from the manager at 18:33 who asked what time they can deliver our food and I said anytime from now, expecting it to be not more than about 30 mins as we live just down the road from the mall. At 20:40 and 5 phone calls to the store later still no delivery. Hungry and time for bed we grabbed something from the fridge to fill the holes in our stomachs. At 20:45 the driver called and said he is leaving the shop for our delivery. Well that wasn't going to happen 'cause we had already eaten. I asked to speak with Makosi who again was apologetic and said that she asked the driver to deliver ours first, but he ended up delivering all the other orders except ours and going back to the store for some reason and never got to us. I now rather asked for my money back. The manager could have told me from the word go they only have 1 driver for the night and I would have been happy to collect the order. Sorry Fishaways, this was a double disappointment from a...

I normally visit the outlet during my work day to order my lunch and I have the grilled hake and rice, which is generally on special. I normally ask for a sachet of tartar sauce, which was being given up until this month, I now have to purchase a tub at R5.00, when I need is a sachet. The outlet has become so dictative that apparently they now only allowed to issue a sachet of sauce if the you order a fried option. Are you now dictating how I should eat my food? Why is it always famous brands store that dictate to consumers. This is pathetic service and sadly a customer lost. Improve your service. It is us customers, who build your...

Only giving 1 because there is no 0. We bought Sushi for take away and when opening the packet, can already tell that something is not right = it was smelling unusual. After taking one bite, immediately can taste that the sushi was OFF. We bought 2 portions - 8 piece of Prawn Fashion Sandwich and 4 piece of Salmon Roll. Both were/are OFF! Therefore, it must definitely be the Rice that was, is OFF...

The people/chef that were making it should've know instantly when preparing the food!

Could not eat it at all. Had to throw it...