Wimpy — Restaurant in KwaZulu-Natal

I would have given 5 stars if it were not for the poor service from the waitress. Again I was made to feel as though she is doing me favour by tending to me, that I should be grateful because she's taking time from her schedule to take my order. As basic as my order was it was treated as if I am making an impossible demand and was met with contempt and irritability.

The food was fantastic, and I ordered one of their current specials which was good value for money.

When I was done I waited about 15min to get her attention for the bill, I eventually got up to go to the counter where the manager asked her to please tend to me. I indicated I was standing outside in front of the door to have a cigarette while I wait, she then made haste and returned within seconds as if I'm a flight risk. She litterally stood on top of me while I was settling the bill. I paid with a r200 note and when I hand the bill folder back to her she took out the the note in front of me, lifted it up and started examining it to see whether it might be fake, don't forget the whole restaurant was full and she had quite the audience behind her. Poor poor poor customer service. I was there the day before as well ordering the same special and the service I received from the waitress was exceptional. Today was obviously another case of personal political issues that certain individuals are hung up on which ironically they were never part of in the first place.

All aside this is a nice Wimpy to have a meal or drink at in general, the staff could maybe use some training in customer relations. Keep It...

With respect to the food, its very sad that Wimpy does not have lamb sausages on their menu like previously, some of do not eat pork or beef and we are very limited from the menu. The lamb sausages was on the menu for a short while many years ago and has been brought back since, very disappointing. Please bring back lamb sausages very soon so I can bring my entire family back to Wimpy.

With respect to the service, I was served By Zoe twice and she is always pleasant, humble and helpful. She always goes the extra mile for her customers. She is a wonderful asset to your establishment. Truly feel at home when...

Great service from the managers to the waiters. Popped in with my friend for a quick ice cream, we were welcomed by smiling Bongani who assisted us with best ice cream in town, Zoe came true as a cherry on top with her warm welcome and confirmed our ice cream choice was the best. Sizwe served us and again another friendly and smiling gent. We're definitely coming back to get our dinner here, outstanding customer service. They definitely cheered up the mood for my friend who wasn't feeling so good hence we were getting ice cream. They're the beeeeeest, thank you so...