John Dory's in Williams Street, Klerksdorp was for the last 6 years our favourite restaurant. Today was the opposite - the service was real bad!! We could not believed it. The restaurant was not very busy, but when we arrived there was no waiter to seated us. The tables was not cleaned after the previous persons left, and was still full of there dirty dishes. We got seated at a small table while waiting for a waiter to helped us. After waiting for 15 minutes, a waiter finally arrived at the outside seating. We asked her to please clean the bigger table, so that we can sit there. After a further 10 minutes, the table was finally cleaned and we got seated. She took our order for drinks. When she and another waiter arrived with the drinks, the junior waiter made a mistake and pour a quarter of the cool drink on the table. Then they have to clean the table again! We placed our food order, and we waited almost an hour for the food to arrived. When it eventually arrived, the food on two of our plates was cold. as I said before, it was not very busy, so I don't now why the staff seems so as if they don't no how to do their work. They did not came and asked if everything was fine with the food or if we want more drinks. So, after an hour waiting for our food, our glasses were empty and we wanted to order more drinks, but their was no waiter. This was the first time that we had such a bad experience with John Dory's in Wilkoppies, so I think they need to get there house in order. It was not just us that was dissapointed in the service, the customers of two tables next to us also complaint about the lack of service. So, something serious is going wrong at this Restaurant, and that is so sad, because it always was a very...
Read moreWhat a terrible experience my family and I had at this JDs . Absolutely dismal service , waited over an hour for sushi while tables around us got served first . Not sure if it was because of my family's ethnicity or the complete lack of Accountability from this JDs. We tried calling on multiple waiters ( who ignored us) due to the fact that our own waiter was too busy serving drinks to everyone else meanwhile our food had been lying about 5 meters away from us , laying out for 30 minutes ?? So the sushi was absolutely disgusting when it reached us . Your waiter did not even apologize nor acknowledge the fact that she was pandering to any table with alcohol but can't seem to serve our food which she walked past Over 20 times .
If you are deliberately training your staff to act with such imputant behaviour. One could only imagine how you have treated others before my family.
Seriously ? And not even an apology and proper communication from management . Please support businesses who do not...
Read morePoorest service I got in a long time.. very disappointed.. table was dirty on arrival.. waiters switched and left us for more than half an hour unattended.. second waiter adviced us not to order sushi.. what's the use to go then.. then we waited for more than an hour for our food.. and waiter did not remove empty glasses from table.. she only removed it after first plate came.. she got the order wrong had to wait another half an hour for the rest of the meal.. had to ask for more serviettes.. the sushi was poor as well.. I struggled to use the chopsticks as it fell apart.. the last serving's rice was hot as well.. that was awfull.. do not think I will visit again...
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