Del Forno Krugersdorp — Restaurant in Mogale City Local Municipality

I'm extremely disappointed with my recent visit to Delfonos. We used to be weekly patrons, but unfortunately, our experience has been consistently subpar lately. Last night, we decided to give it another try, but it was a huge letdown.

Upon arrival, it took an unacceptable 10 minutes for anyone to take our drink order. Our waitress eventually took our food order, but it took a staggering 58 minutes for our food to arrive. We were shocked, especially since the restaurant wasn't even busy!

As we sat near the cashier's counter, we witnessed multiple customers waiting for take-out orders, expressing their frustration with the long wait times. One customer even threatened to demand a refund, while another couple sat outside for over an hour waiting for their order.

To make matters worse, it seemed like the staff were prioritizing take-out orders over dine-in customers. We were shocked and saddened by the poor service and lack of attention from the staff.

Unfortunately, I won't be returning to Delfonos anytime soon. As times are tough, people expect better service and value for their hard-earned money. I hope the management takes these concerns seriously and works to improve the overall dining...

We recently came across an advertised special offering either 3 pizzas 'OR' 4 burgers for R209 + a free cooldrink.

Based on this, we decided to take a drive out to Del Forno Krugersdorp specifically to take advantage of the pizza deal.

However, upon arrival, we were told that there were no such specials available for pizzas—even though the promotion was clearly displayed both on your website and via SMS messages/forums. This was quite disappointing, as the main reason for our visit was to benefit from the advertised savings.

While we still went ahead and purchased the pizzas (which were, alright..), it was disheartening to pay full price after being misled by the promotional content.

Unfortunately, this experience has left us hesitant to trust future specials or promotions as this was not the first time.

We hope this issue can be addressed to prevent similar confusion for other customers...

On 1 April I went to this this restaurant and ordered a butter chicken pizza. I waited almost half an hour for it. When I finally received my pizza after it has been sitting on the counter it was not hot anymore. Get home and find that their are only 15 small cubes of chicken on it and almost no pineapple and the pizza was dry.

Today I thought I would give them another chance and order Canneloni Feta Pasta with extra bacon and a spare rib pizza. There is no bacon in the pasta but there is bacon on the spare rib pizza??? Who asked for bacon on the pizza? The one thing the pizza does not have is sauce, it is one dry pizza.

I have given this restaurant two opportunities to impress me but now I am done.

Del Forno Krugersdorp will never...