McDonald's Rustenburg Drive-Thru — Restaurant in Rustenburg Local Municipality

I was at Waterfall Mall the Cashier assisting me wanted to sanitise me with a blank bottle which she claims it’s a sanitizer before taking my money. I told her I’ve just used my sanitizer and she insisted that she wants to see me sanitise. I must allow her to use God knows what was in that bottle but she can’t take my word that I’ve used my sanitizer. What annoyed me is when she calls a friend who suggested that they must press a panic button because I told them I’m not sanitising infront of them. Was I suppose to panic or what 🤷‍♀️My meal was my punishment They gave me iced coffee without any sweetener. My burger 🍔 also 🤦🏾‍♀️ . Yes SA is very nice people are only humble when they are looking for a job but as soon as they get it we must feel them. For their information that was my hard earned money which I used so they need to be professional and deliver quality meals even though we had a...

Pathetic service received at this store. We went in and staff were extremely rude. Got to the front to order and was told to go to self service yet the meal we wanted was not part of the self service menu at that time of the morning. Asked to speak to manager and she was worse than the staff. She addressed herself as CONSTANCE (had no badge) and was not friendly at all. She had a pathetic attitude and when we told her we will escalate the issue, she said we can do what we like. At the end of it, she mumbled to her staff in her native language that they must spit in our food. Luckily I understand the language and immediately asked her to repeat herself to which she walked away to the back. We ordered a grand chicken spicy yet the burger we were served was given in a junior burger bun. Took...

I have never been more dissapointed in any other fast food place than macdonalds rustenburg waterfall mall. The past 5 visits have just gotten worse each time I went and the last visit was 18 september 2024 and after waiting for 1h 23min in drive thru I was told that there is ONLY 2 ITEMS out the entire menu available anf it was cheese burger and double cheese burger as there was NO STOCK for anything else. This was by far the worst service and food I have ever purchased and I strongly advice anyone to not waste your time going there because this is not a one time experience I had, it is for sure a regular accurance and I have video footage to back my past 5 visits about my experience aswell as many other angry customers where some where...