Very unhappy about the service we received at Roman's Pizza 74 Gareth Roberts Ave, Cashan, Rustenburg, 0300. We walked in 19:50 PM 20/12/2020 2nd in line 19:52 PM I paid for the pizzas I ordered at Katlego Kole, order number 142. So 20 minutes pass and I went to see if it's ready yet, no is not ready yet he said, in 15 min then I go back again because all the people before and after me have already got their pizzas!! when I am now the only one standing there he come ask me what is wrong then I said to him here is my slip I'm looking for my pizzas, then the man said sorry it's not made yet they forgot they are only going to make it now. We walked out 20:30 PM we are coming from a long shift we are tired and irritated now we still have to wait a whole 1 and a...
Ā Ā Ā Read moreI will never ever set my foot in this place, so many things went wrong with my order , Firstly i ordered online paid for it and received an sms that my order will be ready in 30min, arrived there only for the staff to be very unfriendly and rude telling me that āits not collection timeā as they were busy closing yet my order was there and paid for already and the sms stated that the pizza will only be ready in 30min! 2ndly got home and my pizza dough was still raw , the cheese was soaked in the raw dough everything about it was so unappetising, i had to throw my whole pizza away , im so disgusted with the service and this placeās pizza!!!! I donāt think i can even eat pizza again after this disgusting incident! No more Romans for me! Im done with this...
Ā Ā Ā Read morePoor service from Pogiso Lowane, he interrupted my husband a few times while they were talking to assist a delivery guy. He did not greet at all nor did he say anything to my husband when the transaction failed, he rudely gave him the card machine to figure it out for himself. This is still sales and I'm sorry but Pogiso does not sell the Roman's Pizza product and what the company stands for well. He is the first person to deal with the customer, whether the customer enjoy the experience or not is in his hands. He does not belong in the front of the shop if he can not deal with a customer like a civilized human being. At least fake a smile so we...
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