We walked into this restaurant spontaneously, but in hindsight, I probably shouldn’t have. With 15 years of experience in hospitality, I can honestly say this tops it all – unfortunately, not in a good way.
The staff showed no joy whatsoever; smiling seemed impossible, as if they were working against their will. Several drinks were placed on the bar with almost force and a loud thud. We weren’t the only ones who noticed – guests at other tables also seemed bothered by it. Two ladies sitting at the bar had beer foam spill over their arms several times, yet not a single apology was offered.
Throughout our visit, no one came to ask if everything was okay. Only when we asked for the bill did a smile suddenly appear. If that smile and genuine interest had been there from the start, they would have earned themselves a generous tip.
We tried the Bomba from the menu; it could have been nice, had the inside actually been warm.
What also surprised me: this is a restaurant, and normally pets are not allowed due to food hygiene. Here, that didn’t seem to be an issue, which raises questions about how well the rules are being followed.
It's your first impression and that's what counts...when people ask what we think about this restaurant...we just say what we experienced All in all, a disappointing experience, both in service...
Read moreWe came across this bar by coincidence, and the atmosphere looked very welcoming from the outside.
We decided to give it a try and ordered vermouths along with the Bomba de Barceloneta.
While the ambiance and the vermouth were both very nice, I cannot say the same about the service and the waiters. The two men working behind the bar seemed visibly displeased with their jobs. One of them repeatedly slammed glasses onto the countertop every time he poured a drink, which came across as both rude and aggressive. It felt as though he might have had an argument with his boss, but that is not something customers should have to experience.
Even two women sitting at the bar appeared annoyed by his behavior, as each slam caused drinks to splash.
As for the Bomba de Barceloneta, the filling inside was unfortunately quite cold, in contrast to the warm potato exterior.
It is disappointing that such a pleasant atmosphere was overshadowed by unfriendly service and lack of care. We might consider giving this place another try - if the...
Read moreI love this kind of places with nice vibe and cosy environment. We started with a vermu, which was very good. And then had somethings to eat: Burrata: delicious, super creamy with fresh arugula and dry tomatoes (€8,90) tortilla: it was more a like an omelette, and it was not freshly made. It was not good. (€6,50) Stuffed pepper: it was very good and a little spicy but a very small tapa. (€1.80)
I am not giving more starts because the service was inattentive. They did not let us know that we needed to order in the bar. When we wanted to order food, they told us (out of the blue) that the kitchen was closed (10.30pm). After a couple of minutes, they returned and said it was still open until 11 pm. It was all...
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