SALT Restaurant & Beach Club — Restaurant in Barcelona

So, this place isn't cheap and was supposed to be the highlight of our trip. The min spend is 90 euros. We turned up and was told to store our suitcase under the bed !! They have lockers apparently. We stood for 20 mins waiting for towels whilst all the staff chatted by reception with their mates. I went down three times to remind them we needed towels. This was pretty much the theme of the day, ironically there were more staff members than guests?! The service was rubbish, they stated that "we will provide great service'. My friend has food allergies and this was not catered for even though previously they said it would be at time of booking. We ended up with a fruit salad that was cut with an onion riddled knife and stank! We did leave feedback and were offered no form of compensation! In summary, it could have been amazing if you bought your own food, towels and drinks or joined the gang at Reception as they were having a great time. Give this place a wide steer, not worth the money and clearly just cashing in on the fact it is one off holiday makers. Shame, it could have...

The setting is stunning, with pristine sands, crystal-clear waters, and beautifully designed facilities that blend seamlessly with the natural surroundings.

What truly made my visit unforgettable, however, was the exceptional service provided by our waiter, Sergi. From the outset, he was incredibly attentive and personable, ensuring that every aspect of our visit was perfect. His knowledge of the menu was impressive, and he offered thoughtful recommendations that did not disappoint. Whether it was the refreshing cocktails, the delectable appetizers, or the main courses that were cooked to perfection, every suggestion hit the mark.

Sergi went above and beyond to make us feel welcome and well-cared-for. His friendly demeanor and genuine passion for hospitality truly elevated our experience.

Overall, Salt is a gem, and the exemplary service from Sergi made our visit all the more special. I highly recommend this beach club to anyone looking for a luxurious and memorable day by the sea. We will definitely be returning, and we hope to be served by...

Extremely poor service and under trained staff, restaurant was half empty and still hostess (Daniella & Cindy) insisted to squeeze us 6 ppl into a table of 4. When we objected, they responded in an extremely impolite manner.

The attitude in the service remained to be low throughout the day. One of the waitereses later spilt coffee on our table and didn't even apologize. When one of our group (an older lady with a cane) asked that same waitress for salad dressing the waiter informed her its on the buffet and just went away (also it wasnt even on the buffet)

Until the PR manager (Olinda) of the hotel showed up and was extremely supportive and understanding, she was very professional and ensured us a pleasant time.

The next day, the host (Fernando) was extremely good and welcoming as well.the waiter (Elias) was as well helpful, yet all else was unbelievable.

For the breakfast of the highly priced W hotel this was extremely shocking to deal with such undertaind and non accomodating staff who increase your stress instead of ensure you have...