Can Pol — Restaurant in Begur

Date dinner. The "pizzas" arrived after 30 min. On a small plate, size XS, rather for a child, very thin and hard base, with greasy and shiny yellow cheese called in the menu "mozarella" spread all over. Price for one 10-12 Euros. I went to the waitress and said that I'm sorry, but this isn't a pizza, it seems pre defrosted and it's simply bad. She replied to me angry that this is the way they make pizza and she left and avoided me. I asked another waitress and this one got really mad telling me that this is the real pizza. I told her I've lived in Italy and showed her random pics googling "pizza". She started ridiculising me in front of other customers that I'm complaining about the pizza and I don't know how pizza looks like. Eventually we got mad too and went to the manager. We said that the pizza is one think but the behavior of the waitress was unacceptable. We offered to pay for the drinks and leave. The manager apologized... And charged us 5,6 euros for 2 smal glasses of draft beer. When we, suprised, asked about the price knowing that it should not be more than 1,5 per glass,he answered "this is the price". For me, this restaurant is just a disaster. Both pizza and, most of all, the service. They...

I can’t comment on the food or atmosphere as we didn’t get close enough for either so have given both a 3. Walked in just after 8pm, told it would be 30 minutes for a table so we “booked” that then we wandered off and came back 30 minutes later. We were told the table would be a few minutes so we duly waited. After about 15 minutes the owner (we assume) brought us a glass of wine each plus lemonades for our three children.15 minutes later, having asked twice when a table would be available and been told a couple of minutes each time I stood back at the bar and asked again. Still no table and no service to even offer to pay for the drinks so we left 40 minutes after we arrived. If they had no space then they should have simply told us that instead of making us wait. That would have been fine and we would have understood. It was really busy so I guess it must be good. Not for us...

Inexplicable mala educació de l'amo o encarregat del negoci. Hi vam anar a sopar el divendres 14 de Juliol, vam trucar per a reservar el dimarts anterior, era un sopar de família per a 10 persones. Quan vam trucar ens van dir que només ens reservaven per a les 20h i vam dir que d'acord. El dia del sopar, a les 20h erem allà (9 persones), però faltaven els avis que estaven pujant des de Barcelona perquè van trobar força tràfic. Finalment els avis (de més de 80 anys) van arribar a postres cap a les 21,40h, llavors vam demanar 2 cadires pels avis, el cambrer li va anar a preguntar a l'amo o encarregat (un senyor d'aprox. 65 anys) i incomprensiblement ens va dir que NO, que NO ens donava 2 cadires pels avis (la taula del costat a la nostra estava buida i amb 2 cadires disponibles). El meu germà i jo, automàticament, ens vam aixecar i vam deixar seure als avis (de més de 80 anys) i ens vam quedar drets al mig de la terrassa, els avis van demanar postres i beguda, i nosaltres continuàvem drets. Vam tornar a reclamar 2 cadires i l'amo o encarregat del local ens va tornar a dir que NO, amb els següents arguments: 1-Que tenia reserves per arribar (a nosaltres ens havia dit que no reservava si no era per a les 20h), la taula del costat seguia buida i al davant de la barra del local hi havia 3 taules buides més amb 12 cadires disponibles. 2-Que havíem reservat per les 20h i que eren quasi les 22h i encara seguíem allà ocupant les seves taules i que no les podria fer girar més. 3-Que ell portava treballant des de les 17h. Li vam dir que s'equivocava i ens va respondre que nosaltres NO li havíem de dir com havia de portar el negoci. Quan vam marxar del local, ningú NO havia ocupat la taula del costat, ni cap de les taules de la barra. En total 14 cadires disponibles, però cap pels meus avis de més de 80 anys. NO puc comprendre com una persona que està al capdavant d'un negoci de restauració pot tenir una manca tan gran d'empatia, sensibilitat i educació. Evidentment, NO...