Waited over a hour for food. Then when it came: Raw chicken, disgraceful service: One of our party of 4 ordered the chicken skewer. For the majority of the dish it was fine although the vegetables were quite raw. One large piece of chicken was raw. I raised the problem with the manager and her reaction was "it's only one piece of raw chicken"! No apology. No effort to rectify the dissatisfaction. No acknowledgement that to serve any raw chicken is actually extremely dangerous. She actually walked away. We asked for the bill 4 times and when it finally came it was the wrong (a significantly higher) bill. The person with the raw chicken raised the issue and physically went to find the manager to raise the issue again. There was no effort to apologise again. The correct bill was issued and paid. Once again no apology was proferred. When our dissatisfiction was raised the manager was rude, dismissive and appalling. She became accusatory to other innocent members of our party and stated that she thought we had been in the restaurant recently and complained. In actual fact 2 people had been to this restaurant in the past but not for at least 2 years, although we were baffled as to why this would even be relevant. I can only say avoid this restaurant like the plague. Food consumed by other members of the party was acceptable but the disgraceful reaction of the staff in this establishment was...
Read moreAvoid – Rude Staff, Terrible Service and Food
We had a really disappointing experience during our visit to Cómpeta. The evening started off with extremely slow service – we were left for long periods without drinks or even water, and the food took hours to arrive. We were told by our waiter that they were short-staffed, so we tried to be understanding.
Unfortunately, when the food finally arrived, it was another letdown. Some dishes were completely wrong, missing and one of the steaks was so overcooked it was actually inedible. When we raised this with the waiter and explained that we didn’t feel we should pay for certain items given the poor experience, the situation escalated unnecessarily.
The chef came out and was extremely rude and dismissive. Instead of engaging in a conversation or offering any solution, he said he couldn’t do anything and told us he would just call the police. It was a completely unprofessional and aggressive response, and it left us feeling stressed and upset. We ended up leaving without finishing our meal, and the whole experience really put a damper on our evening.
With some lovely other restaurants around, I would not...
Read moreThere have been so many mixed reviews here, just as many good as bad. We thought we should try it out. Service is good, food also, no complaints there. It does however missing somethings, this restaurant is in the villages higher cost bracket, so your expecting a few more thrills. It’s not cheap, so you do expect a few more frills. For our first visit it was good, friends who went with us , it was there third time. If you have dietary issues etc, no problems here, make sure they no about it. In my eyes it’s missing it’s identity , I’m not sure what type of restaurant it is, or wants to be. That’s something they should look into, also not too much marketing here, social media etc. This most certainly needs addressing, it’s location is spot on, nice garden area etc, seating inside could be worth a look at, toilets etc, clean and well stocked up. Give it a try, see...
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