Restaurante Embarcadero — Restaurant in Las Palmas de Gran Canaria

I had very high expectations for this restaurant, based on the photos and other reviews. It completely surpassed them, and then some.

The food is spectacular, and the entrecote is the best steak I've ever had, and I really didn't think the previous best could be topped. The recommended wine - Hablo 20 - was fabulous too, and complemented the food brilliantly.

But, what really made the evening special was just how calmly confident and friendly the service was. Samuel - a local, from Las Palmas - was impeccable, and was both very attentive and knew when to vanish into the background. He gave us advice, but also challenged our desert choice and made the evening better for it.

All the staff, though, were just so on point. Just so. It is a truly fabulous restaurant.

When I looked around us, I wondered how many dining would be people who gave reviews. Maybe too busy. Maybe not their thing. So, I don't know if the restaurant misses out on some reviews. But, everyone looked delighted by their food, and each table seemed to have bespoke service: just the right amount for what their evening was looking for.

Probably our new favourite restaurant in the world....

We came here to celebrate Christmas at a Michelin-recommended venue whilst on holiday. Ultimately, whilst the food was of an acceptable standard in line with the prices charged, it was a strange and not altogether happy experience.

The impression given is that there is a more limited offering for people from out of town, so I would recommend insisting to see the menu in Spanish.

There seemed to be a problem with the cellar when we attended, where we were told that they had run out of the wines stated on the wine list (but which we were told is printed daily?)

For the above reasons, rightly or wrongly we felt like we were getting a different experience from other diners, which undermined the celebratory meal.

A relatively small point, but please bear in mind that bread is charged per slice per person, which is I guess fair enough, but perhaps worth mentioning at some point before the bill is raised...

Nice enough staff, and a very pleasant seaside setting, but we were left feeling taken advantage of. Perhaps other tourists will be satisfied, or otherwise have a...

Tried to eat here but nobody was interested in serving us. We were seated and handed paper menus with no explanation. We asked for water and a waitress brought a beer and then sighed very heavily when we said it wasn't ours. We asked for a wine list for my husband or a recommendation for a wine and that was pretty much the last anyone looked at us for 30 minutes. I called another person over to say we had been waiting and would like to see a wine list. This server had a wine list in her hand and walked away back to her mostly idle colleagues. We waited another couple of minutes and there were no signs of anyone serving us, so we left. This restaurant was not busy in the slightest, so this was not the issue. Do yourselves a favour and go to literally any other restaurant on the marina. We left and ate in Barracuda next door, where the service and food were impeccable. They made such an effort to accommodate me as well as I am...