Granier — Restaurant in Madrid

Avoid this place at all costs. I was served an empanada that was still frozen inside, and when I asked for a replacement, they insisted on reheating the one I had already taken a bite from. To make matters worse, they dropped it on the counter before giving it back to me. When they finally reheated it, they completely ruined it in the microwave, making it scorching hot and inedible. The staff were unfriendly and unhelpful, and for a chain bakery, the quality was shockingly poor.Do yourself a favor and support one of the smaller, independent spots that actually know how to serve a...

We went to this place tonight. Shame. We took three buns (one cupcake and two cupcakes) and the display showed 5.40 euros. We paid , went, and then saw that 14 euros were debited from the card. Tell me, are these even normal prices?) The cupcake was small, the second bun was just as small, and the third was the color of Cinnabon. I DON'T RECOMMEND IT.

See how many bad reviews you have , who do you hire to work for at all? So many people are out of work, and you take...

Compré 2 cosas aqui. Una salio buena y la otra no. Tambien, malisima atención, la atendente de pasteleria fue muy grosera, es una mujer morena con acento como colombiano o venezolano, tiene muy mala actitud y energía, fue en el turno de la tarde. Yo sé que ser inmigrante es dificil porque tambien lo soy en America pero no hay por qué tratar mal a las personas y demostrar mala actitud. Además que perdida de dinero el pan (smash de queso) estaba super duro es una falta de respeto hacia los clientes que vendan eso. Soy turista, pero también soy dueña de un negocio de comida y es muy importante 2 cosas: 1. Tratar bien a los clientes para que siempre vuelvan. 2. Proporcionar la mejor comida con la mejor calidad para nuestros clientes. Puede mejorar pero no lo recomiendo, mala experiencia 👎

I do not recommend it, avoid this place. Terrible service, the pastry waitress was very rude, she is a woman with a Colombian-like accent, she has a very bad attitude, on the afternoon shift. Also, what a waste of money, the "smash queso" was super hard like a rock I couldn't eat it, it is a lack of respect towards customers to sell that. I am also the owner of a food business and 2 things are very important: 1. Treat customers well so that they always come back. 2. Provide the best food with the best quality for...