Mitsura Ice Cream offers a creative approach to frozen treats with interesting flavors that showcase innovative combinations. I particularly enjoyed the Vanilla Miso, which successfully balances the umami saltiness of miso with sweet vanilla in an unexpectedly harmonious blend, and the Brownie with Lotus Biscoff, which delivers rich chocolate and caramelized cookie flavors in perfect proportion.
The good service in the evening was notable, with an attendant who spoke both Spanish and English, making the ordering process smooth and welcoming for international customers visiting Madrid.
However, not every item succeeds - the white chocolate & pistachio crepe wasn't so good, proving disappointingly salty even for a dessert that might intentionally balance sweet and savory elements. The excessive saltiness overwhelmed the delicate pistachio and white chocolate flavors.
The shop offers decent prices that make it accessible for regular visits, with a 2 ice cream cup priced at just 4 euros - excellent value that encourages experimentation with their unique flavor...
Read moreGreat location and good ice creams. Unfortunately the customer service was just horrible. We were there around 10pm and the closing time was written as 11pm. But the barista was so unfriendly telling us that she is supposed to finish after 5min. We were 4 people and we wanted to order 2cups of 2ice scoops of ice creams with two toppings(We were about to share) So we ordered and she asked us to pay more without any explanation... And the ice creams were totally without the toppings. She didn’t even mentioned. Luckily two of us could speak fluent Spanish so she ended up giving us some toppings but she was still so unfriendly and rude . That customer service was the worst...
Read moreThe local is small so it's complicated to get a seat, but the local is very cozy and cute. I ate waffles and a chai latte and none of the things were very good in my opinion. The waffles weren't soft as i expected them to be, I've eaten a lot of better waffles in other places and way cheaper, and the chai latte didn't have a strong taste at all. You can have better chai lattes done by yourself at home. In a good side I've to say that the piece of ice cream that was on top of my waffle was incredibly good. For me this place wasn't worth of its price cos it's quite expensive but I reckon the ice creams must...
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