Restaurante El Valle — Restaurant in Madrid

Very bad experience: first of all, they have an English menu but the translation are completely wrong (I also speak Spanish, English menu was for my friend), so it is useless. Then we ordered a "vegetable sandwich" which to our surprise came with tuna 😂 when we told the waiter that we are vegetarians and therefore cannot eat that sandwich he replied "but is just tuna, is still vegetarian". Sooo these guys don't even know what vegetarian means. He took the sandwich back and simply removed the tuna and brought everything else back, so we couldn't even eat it because the fish was still there. The other plate was a cheese plate that had nothing more than cheese, not even a bread or jelly on the side, if we wanted that, we would have to pay extra. Also, they keep bringing things that seem like they are giving for free but at the end they plan to charge all of it. DO NOT GO...

Visited here on a Thursday or Friday, probably around 5 or 6pm. I speak basic Spanish and got a bit of attitude from the main man at the bar when I asked, 'Hablas ingles?' I got served by a very nice young man with gentle eyes. At first, I ordered the paella, but was told that it would take half an hour. So I switched to jamon croquettes and empanadas. The empanadas (I should have noted the word 'quesera') were cheesy and disgusting but the jamon croquettes were smashing! For drinks, don't get juice - the glass was tiny. They were showing the French Open tennis when I got there, so I was happy. Don't be surprised to see policemen enjoying tapas at the bar. A good experience, if...

I was treated very poorly (there was a lot of people in the restaurant but that does not justify the bad attitude or the utter lack of attention I was met with). I asked for a suggestion and they suggested me shrimps, which I didn't realize were extra to the menu I asked for and ended up costing more than the whole menu. When they brought the check I couldn't even express my resentment as they just left the check on the table with the POS and then left me there doing transactions and check by myself. I wouldn't have complained if the shrimps were at least worth it (or at the very least cleaned). Bad service, bad price for quality, the rest was...