Bar El pirata — Restaurant in Rojales

During a visit to a cozy bar with two friends, we unfortunately had a disappointing experience with the barmaid. After sitting at the bar for two hours and enjoying ten drinks, we wanted to order a bottle. To our surprise, the barmaid reacted unfriendly and took our full glasses away because she felt 'attacked' by someone tapping on the bar. This was absolutely not directed at her.

Five minutes earlier, I had expressed my appreciation for her hard work, as she was managing the bar alone. When we asked why we could not order anything more, she simply said, "No, you won't get anything more." When I asked if she was closing, she replied negatively, saying "No," and indicated that she found us too loud.

To ensure we weren't being too noisy, we asked other guests around us, and they confirmed that we were not loud at all. In fact, the tables behind us even said they were much louder. As someone who owns a bar myself, I understand the frustrations that can arise, but this is absolutely not the way to treat customers.

Communication is essential in the hospitality industry. If there is a problem, a barmaid should respectfully indicate that she finds it too loud, for example, by saying, "Sorry, but I find it too loud" or "The tapping on the bar bothers me." This would serve as a warning. If customers do not listen, appropriate action can then be taken. The attitude we experienced reflects a lack of professionalism.

After twenty minutes, we tried to engage in conversation, as we appreciated her hard work, but she remained rude. This kind of behavior is unacceptable for any bar owner. I regret having to share this negative experience, but this is...

We have been customers of El Pirata for several years now and consistently anticipate our visits with pleasure. While it is true that Bar El Pirata is quite simple in its decor and ambience, there is certainly room for improvement in terms of its aesthetics and overall character. However, it does boast views across the road, overlooking the golf course. Bar El Pirata offers excellent value priced drinks and has gained immense popularity among the expatriate community, fostering a lively and engaging atmosphere. The staff members are friendly, efficient, and maintain impeccable hygiene standards throughout the bar, including the restrooms, which are always spotless. We highly recommend this establishment for pleasant and...

This lovely bar and Sam who owns it is a fantastic place for meeting up and having a few drinks at the most reasonable price in the whole area of Quesada. You will be astonished at the difference you pay for your drinks. And wonderful service to boot. Nowhere else do you find this most extraordinary bar. Please go it's wonderful. Everywhere else you pay a whole lot more for drinks. Sue and Charlie Walker. X Thenks Sam you're one...