I am writing to express my disappointment with my recent dining experience at your restaurant. While the ambiance and service provided by the hostess were commendable, I must say that the quality of the food fell short of my expectations.

Firstly, the food was excessively salty, which seriously affected my enjoyment of the dishes. Additionally, the tortillas were bland and were merely a subpar version of an omelette. Considering the price I paid, I expected a more satisfying culinary experience.

I feel compelled to highlight that I initially made a review without providing feedback to the restaurant staff. However, the hostess, was attentive and get my review before leaving. I could perceive his passion for the establishment and his dedication to providing excellent service. It would have been appreciated if they had shown more attentiveness by inquiring about the issue with the food. While they seemed concerned about the rating🌟, it appeared that customer satisfaction was not their main priority.

I also tried the dessert, which unfortunately did not meet my expectations. However, in the interest of fairness, I must acknowledge that the “croquetas” were amazing, as well as the wine selection.

Considering that the positive reviews were what initially attracted me to dine at Isidro, I believe it is fair to share my personal experience. I hope that my feedback is taken into consideration and that improvements can be made to ensure a better dining experience for future customers.