Restaurant Bora Bora — Restaurant in Salou

(EN) I’ll write in English first and then try to do it in Catalan after. ok, food: amazing. really good make it your own bowl, salmon, vegetables and rice were fresh. Went there last week, Aug 2023. I do not speak Catalan nor Spanish; the attendant serving (Larissa) didn’t speak English very well until we discovered a language in common and she helped me SO MUCH. She explained me about what I could get, the amount, gave some suggestions, she was really helpful and at the end I had a perfect food. What I really disliked it and made me feel very uncomfortable was the fact that a Manager (a blond woman) started giving out to Larissa in front of me and other people. I was uncomfortable and also did not understand what was being said, I thought it was because of the amount of sauce I had, and explain myself “Sorry, this is not her fault, I asked for it”. Then the manager answered “oh no, I am only asking her to smile more, she doesn’t smile enough”. Again exposing an employee in front of the clients. Well, I would like to say two things: to Larissa, a big thank you! You helped me a lot and made my day because my food, made by you was amazing thanks to you. To the Manager and Management Team: we are in 2023, nobody needs to be smiling all the time! They need to do their job, making clients satisfied, not you. Please think about educating yourself in how to manage people and run businesses in 2023. __ (CAT) Primer escriuré en anglès i després intentaré fer-ho en català. bé, menjar: increïble. molt bo fer-lo el vostre propi bol, el salmó, les verdures i l'arròs estaven frescos. Hi vaig anar la setmana passada, 23 d'agost. No parlo català ni castellà; l'assistent de servei (Larissa) no parlava molt bé l'anglès fins que vam descobrir un idioma en comú i em va ajudar MOLT. Em va explicar què podia aconseguir, la quantitat, va donar alguns suggeriments, va ser molt útil i al final vaig tenir un menjar perfecte. El que realment no em va agradar i em va fer sentir molt incòmode va ser el fet que una gerent (una dona rossa) va començar a donar-li a la Larissa davant meu i altres persones. Em vaig sentir incòmode i a més no entenia el que es deia, vaig pensar que era per la quantitat de salsa que tenia, i m'explico "Perdoneu, això no és culpa seva, ho vaig demanar". Llavors el gerent va respondre "oh, no, només li demano que somriu més, no somriu prou". De nou exposant un empleat davant dels clients. Bé, m'agradaria dir dues coses: a Larissa, moltes gràcies! M'has ajudat molt i em vas alegrar el dia perquè el meu menjar, fet per tu, va ser increïble gràcies a tu. Al gerent i equip directiu: estem al 2023, ningú no ha de somriure tot el temps! Ells han de fer la seva feina, fent que els clients estiguin satisfets, no tu. Penseu a educar-vos sobre com gestionar persones i dirigir...

In general, the restaurants in Port Aventura theme park are not great. Everything is charged at a high price including extra charged for a cup. There were only two choices of poke bowls on the menu and we ordered tuna and salmon. The fish itself were not bad, a little salty. The ingredients were decent food but the rice was simply hard and cold, it felt undercooked. We got some sides - the seaweed with cucumber and the hummus with carrot sticks. Both sides were good, just not worth the high price. Also take note, you need to book a timing before you can eat there. There is no air condition for any of the seats in...

I was very disappointed as a customer that has spent over 45€ not to have a table to sit at because Port Aventura tourists sat in the restaurant without even ordering just to watch the show. They should have security or staff that manages the entries to avoid this. I had to sit in a corner outside of the show with my meal. The food is not very nice and expensive. Not going...