The steak I ordered was medium the first time, even though it was supposed to be well done. I pointed this out, and the steak was taken back to the kitchen. After a while, the same steak was returned to me, this time cooked medium well. I did not receive an apology, and the response was very apathetic. Reading other Google reviews, I also noticed a very defensive tone from the restaurant. The place itself is beautiful, but I cannot recommend the food.
Edit; // Then if your staff IS doing the best, it’s should seen to the customers, right? And secondly i have different experiences than my family. and even though my family already sent the feedback, i think it’s important to share different experiences and opinions. But again i have to repeat myself and say that your responses are often very defensive, and you frequently try to blame the customers. No one is trying to make your staff look bad, but people should be able to express their concerns, and feedback should be accepted gracefully. It’s a bit absurd that this even needs to be...
Read moreHad dinner here twice during our stay in Pasito Blanco.
The first night was slightly disappointing as I ordered the mountain rice and when all other food arrived I was informed the mountain rice wasnt available. I was told I needed to decide on something quick and ended up with the burger. The burger was good tbf but wish I was informed beforehand so I could have decided on something else.
The second time was much better, I shared the fideuà which was very tasty and large portion.
Despite the first night hiccup the service was always with a smile, the drink selections good and the view was awesome. Plus, it wasn't...
Read morePerfect restaurant with great service and good quality food we ordered Fish of The day and calamares frito plus a chocolate desert and all was fresh and fantastic The atmosphere inside is with style you can also use there the sun beds and also jump to the water while you stay in restaurant this is for some people who not drinking alcohol I bet heheh
In general I give 5 star as we were satisfied from their service 100% and the price was very good for the good quality of food what we get Please look at fotos and just order table in best restaurant in the area
Best...
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