KFC — Restaurant in Valencia

Ordered 3x in the past 2 days.

All via Uber.

1st Uber rider stole our food (Nicolae)

Uber refunded;

2nd order food was delicious but they forgot the Caramel Sundae, I asked Uber for a refund, they still haven't gotten back to me.

3rd order today, again delicious but they AGAIN forgot the caramelo sundae,

So basically Uber or these have taken €5 from me for nothing.

The food was great but the service has been shocking, it's so simple to read the receipt, read what needs to be placed in the order but no, twice...

PET HATERS! I went in with my tiny dog in his backpack to order to take away, actually, and ILIMAY, ALIMAY (don't remember exactly her name) kicked us out as if we were patient zero spreading the new pandemic..... I mean, I do understand if the owner chooses not to allow dogs indoors, but this place does not offer a solution for that, and employees could be nicer about it, no need to treat us like garbage.... and the food, you know, it's kfc.... although, a couple of times they gave me cold...

The place is super clean and they are doing great with all the safety precautions which is greatly appreciated. We sat down to eat and the chicken did not love up to KFC expectations. The crust was very dry and the chicken as well. The best part were the spicy wings, but just for the kick, because they were dry as well. The staff was super friendly and got everything ready pretty quick which is always...