If you don’t need exceptional food but a fancy looking location this place is for you.
Location: Amazing! Lovely view on the village and the sun going down between the mountains. Well maintained and clean.
Ambient: first we very quite happy but when it got dark there was some light missing. We had a table light but this was a bit loveless to be honest. We had to move it directly to our plates to be able to see what we are eating. There was also no music at all playing in the background.
Service: The service was nice but it felt like there were lacking a proper training for this kind of restaurant (so more of a management issue). Waited quite long to get our empty plates removed.
Food: Amuse-Gueule: none, no bread just waiting for your mediocre cocktail (“Valldemossa Spritz” & “Margarita”) for 10-15 min. This time could have been used to figure out the menu, but it was just given us after we got the cocktails.
Starter 1: “Roasted octopus with red mole and Lima style causa” was quite a big dish, felt more like a main course. The taste was good but nothing special. There was a lack of inspiration and freshness. There were some spinach leaves on top as decoration, but they didn’t look very fresh.
Starter 2: “Lobster and tamarind bossam, Korean vegetable taco”; the salat looked more like a salad mix out of the bag and the only thing slightly Korean was a bit of Gochujang taste in the sauce. There was another sauce which tasted like warm peach yoghurt, I don’t know why it was on the plate. We only finished the lobster. This dish was activating our inner critics instead of just enjoying our food.
Main 1: “hamatchi tirado with pineapple and lulo sauce, crispy amaranth popcorn” this was what you should order as a nice and fresh starter. This tasted actually very good and gives a sense of what the kitchen is capable, also visually appealing.
Main 2: “glazed Iberian pork with sweet-sour sauce and papaya salad” the meat was nice and tender but i was hoping for a better balance between the sauce and the meat itself to enhance the taste of the meat. The drops of lulo sauce on the plate can be ignored as there was not much taste in it anyway. The papaya salad was the mixed salad again but this time with a lot of cashews and now the confusing part: with ripe and sweet papaya. “Have they ever eaten real papaya salad” is the question for me here. The salad was yummy though. Again the unfresh spinach leaves on top.
Desert: “creamy pie of Sòller lemons, with meringue and sorbet” was the missing piece that we were not seeing in our discussion before whether to give this place 2 or 3 stars in total.
Overall it was not bad bad, but it just didn’t fit to the overall expectation of what you should get at a place like this. Felt more like “over promised but under delivered”. I would not come again.
Other Irritations No towels in the toilet, not even paper towels. Instead you get huge amounts of body lotion. Also i don’t know why you need two sinks but only one toilet in the men’s lavatory. In the women’s toilet there was no trash bin in the toilet stall for hygiene products. There is no proper coffee machine, just a big touch screen machine. That’s why we didn’t order an...
Read moreWe expected to be dining outdoors on the terrace with a view. So it was to our surprise that we could only have drinks on the terrace and dinner must be served indoors ("because it is too cold to eat outside"). Everyone who entered the restaurant seemed to expect the same thing and were surprised to find this out. Their website shows a dining table overlooking the church with a view. In real life, the terrace isn't even facing that direction and the restaurant had no intention of letting guests dine outdoors. The property is elevated a bit so it makes sense that it is colder. However if you know it will be cold, it would be a simple solution to provide heaters and blankets so guests can enjoy the outdoors. This is a five star hotel after all, thoughtful details like this should be expected. It seems like a complete waste to not dine outdoors with a view, not to mention the price point of the food.
There is also a weird transition from having a drink out on the terrace, to moving into the dining room. Do I wait for someone to bring me in? Do I need to flag someone when I'm ready? How long do I sit here for? Can I look at the food menu first? The staff are tending to the guests in the dining room, so you're sort of ignored on the terrace until you decide you've had enough and want to go inside or ask what is going on. A lot of guests sat awkwardly outside not sure what they should do, including us.
The staff are also a bit all over the place. There is not one dedicated server to help your specific table, so it's a free for all. I asked someone for a menu and water on two separate occasions, and both times the requests were forgotten.
As for the food, it was just ok. Not bad and not remarkable. The dishes with Asian flavours were overly sauced in my opinion.
Lastly, we weren't sure of the parking situation since there can be really narrow streets in smaller towns, so we walked in from the town. There is a gated parking lot at the end but not sure if it's for hotel guests only. From the town, it is a good 10-15min walk. It is quite scenic on the way there if it's light out. But it is pitch black on the way back. Prepare for a bit of a hike in the cold on the way out.
We had two drinks, water, lobster taco, pork taco, ceviche, scallops, fish of the day and clams. It came out to 200 euros. I don't mind paying for good food at a restaurant with a view. But we only enjoyed the view with drinks in the beginning. The service and the food was not 200 euro dinner quality. It did not feel like it was worth the value we paid. I wouldn't recommend eating here. There are so many other restaurants with a nice view in Deià without the high price point and...
Read moreDuring our recent visit to De Tokio a Lima, we found ourselves with mixed feelings about the dining experience. Located in the picturesque Valdemosa in Palma de Mallorca, this restaurant boasts inclusion in the Michelin Guide, setting high expectations with its culinary prestige.
Cuisine: The food was undeniably delightful, featuring a creative fusion that expertly blends Tokyo's finesse with Lima's vibrant flavors. Each dish was presented beautifully, with the taste living up to the visual promise.
Service: Unfortunately, our experience was marred by significant service issues. Initially, a reservation mishap occurred when a call to the restaurant to book a table was met with the information that they were fully booked. Deciding to visit in person shortly after the call, we discovered the restaurant was only about 30% full, which was confusing and frustrating.
Moreover, our interaction with one of the wait staff, a young woman, did not meet the expected standards. After ordering a cocktail named " a Lima," which turned out to be overly sweet, we found it difficult to communicate our feedback. When we sent the cocktail back, the waitress appeared noticeably annoyed, which did not help the situation.
Overall: The inconsistency between the high quality of the cuisine and the level of service was stark. For a restaurant of its caliber, one expects every aspect of the dining experience to be exceptional. It is crucial for the staff to remember that patrons of such establishments are well-versed in what quality food and drinks entail and that service plays a significant role in the overall experience.
Despite the culinary highs, the service lows significantly impacted our visit. It’s a reminder that the harmony between kitchen excellence and service is what truly makes or breaks a fine...
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