We recently dined at Usine and while the ambiance is pleasant, the service was unfortunately incredibly rushed and unwelcoming. From the moment we sat down, we felt pressured to order, with the waitress immediately inquiring about drinks before we even had a chance to look at the menu. This pattern continued throughout the meal, with constant interruptions and an overall feeling of being hurried.

The waitress's aggressive approach, such as taking bread away while we were still eating (our Swedish friend had to tell her to relax a little! and then we realized that the waitress didnot even speak Swedish!) and constantly pushing for orders, created an uncomfortable and unpleasant dining experience. Despite the restaurant not being full, and had no waiting lines, we felt pressured to leave quickly. And the service was poor...while the waitress pushed menus at us, she didnot bring water, didnot bring a refill either!

While the food itself was decent, the VERY poor service overshadowed our meal. We had planned to enjoy a few more drinks after dinner, but the waitress's behavior made us feel so unwelcome that we decided to leave and continue our evening elsewhere.

Usine has potential, but the current service level is unacceptable. Hopefully the management addresses this issue and provide better training for their staff on customer service and hospitality. Allowing guests to enjoy their meal and conversation at their own pace is crucial for a positive dining experience.