The food might be good, but the restaurant represents very poor customer service. First of all, no one welcomes you at the entry of the restaurant; we had to go ourselves to look for someone to show us a table for our reservation. Waitress A showed us the table and gave us a menu in English, which was good because we do not speak German. Waitress B came to us to collect the order, and here is where the huge disappointment and completely ruined evening started. We ordered the same salad and clams to share (which I made very clear), and the same main dish. I even made a joke that we ordered literally the same food. Waitress B brought one salad with two plates, and I immediately said that there was some misunderstanding. I repeated the entire order to make it clear, and 10 minutes later, the second salad came. After one hour, we received the clams and one main dish, and once again, there was a misunderstanding. I asked waitress A to come (I believe she knew English) and clarify the entire situation. She took the main dish to put it in the kitchen to keep it warm, and I made sure that she knew we wanted two of these main dishes. After we ate the clams, waitress B came with one main dish and two plates. I asked waitress A to come, and she took the plates and asked us to wait 10 minutes for the second main dish. My girlfriend had already eaten her cold main dish while I waited for mine. Two hours spend there were very dissapointing and uncomfortable I am writing all of this for the owners of the restaurant so that maybe some things...
Read moreBRAVO Head Chef and Crew! My intuitive choice for my special dinner with the family at La Vita, turned out to be a perfect choice. The climate of the Ristorante - Vinoteca was elegant, without excess decor, in green colors emphasizing the character of this place. And above all, the rich but not overloaded menu encouraged us to enjoy the dishes served here. The biggest attraction of the evening as CLOU, was the GAMBERONI GRIGLIA, which tempted us with its colors, composition additives and delicious taste, which was a feast for the palate. Taking advantage of the sommelier's advice, we selected from the extensive wine list the one the best harmonised with the dishes and were also moderately priced. The final dessert, Home Made Tiramisu was a perfect complement to our successful family meeting. I'm convised that even if I'm passing through Chur, I will go to the wonderful La Vita and its...
Read moreHey everyone, the pizza here is good and even more with the hair we found in 3 differents plates ! If you want a very good service where the staff says it s your fault if you ordered the wrong meal even after telling her 3 times that it was not spaghetti but paccheri and she stills bring back spaghetti after 30 minutes or when you wait your beer for 30 minutes and when you ask the staff where it is he answered : “if you order it, it means it coming you just need to be patient”, go ahead and have a very good time in this horrible restaurant, the food...
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