Ristorante Cinese Orient Express — Restaurant in Circolo di Lugano ovest

We were the only Asian guests in the restaurant that day. After we were seated, we had to raise our hands and wait quite a while before anyone came to take our order — that part I can understand. But what I cannot understand is why every other table, whether it was the guests who arrived before us and sat to our left, or the ones who came in after us and sat to our right, all received a complimentary plate of prawn crackers shortly after sitting down — except us. I watched carefully: the servers even offered refills of the crackers to those tables, walking past us multiple times, but never once stopping to offer us any.

I’m not upset about the prawn crackers themselves — it’s not about that. I’m just genuinely curious why the staff at a Chinese restaurant would deliberately ignore Asian customers like us. Later on, I directly asked one of the servers why we didn’t get any crackers. She didn’t say a single word, just went to get a plate and placed it on our table. Even so, I can’t forgive this kind of discriminatory treatment. I did nothing...

The venue is very clean (the wc is also spotless) and I believe the reviews are genuine because the price is low for Lugano.

I had lunch there (the employee stands behind the buffet stand and you choose the type of meat and/or vegetable you want).

The fixed price is for one plate.

The beef was good quality and the aubergine stew was delicious but the chicken was of very low quality. It tasted like processed chicken (very soft and tasteless).

The size of the rice bowl is small in my opinion (rice is not expensive. It would be better had they put the rice on a separate plate and increased...

Highly recommended Chinese food , huge servings and good price for Switzerland. My wife and I went there for lunch, we had the fried rice, sweet sour pork, beef stew with potatoes, fried broccoli, mapo tofu, fried eggplant and noodles. My personal favourite was the beef. I am Singaporean Chinese and the concept is like our mixed economical rice where you can mix and match your dishes. All in plus 2 bottles of green tea it was...