I'm a talent manager and me, a friend who knows the place and my talent all decided to go there yesterday as my friend ordered something he had to pickup and my talent wanted some japanese snacks to get before getting her plane home. What an horrible mistake, worst shopping experience I've ever had. We got there before my friend, and I could see an employee (manager?) already getting his order out and putting it in the back, so far so good. Now my friend finally arrives, we go around together, my talent was picking stuff she was willing to buy and I got a drink. Then we hear employees kind of yelling at each other, we don't pay too much attention but my talent was really uncomfortable already at this point. Anyway, we go back to the cash register. My friend go first and says he's here to get the order he did online, that employee or manager says to that other employee that just got there with us as she was on the other side of the shop for the entire time we were there, to go pick up his order behind them. That employee takes too much time to that manager's taste so she go there to absolutely yell at her because she couldn't find it, of course she couldn't because that manager didn't even tell them where it was. Mind numbing scene. My friend pays and decides to leave the place. At this point, my talent decide to drop everything she got and I do the same as I don't want to support such behavior and management. As we put everything back into place, another manager(?) enters the shop area and yell at pretty much every single employee being there and especially that poor employee from earlier. Then an old man goes "dégage dégage" at that poor employee that was still getting an order in the kitchen it seems, who talks like that to their workers ? We decide to get out of there as fast as possible, my talent is stunned.

So that night, my talent decides to go on stream and tell that story. I'm writing this to do the same so people know they shouldn't shop here. At least now, they're ~7000 viewers that know they absolutely should avoid Uchitomi if they ever go to Geneva!