Brasserie-Restaurant La Riviera — Restaurant in Lausanne

I wish I would have liked this restaurant more. Maybe our visit timing was not ideal.

If you have food allergies, I would not recommend this restaurant. We had a little bit of trouble communicating the allergy needs due to us not being able to speak French and the waitress unable to speak English. That’s ok..that’s why we have technology (thanks, Google translate!).

We had a new waitress who was able to speak and understand English well enough to order. She was very friendly with my family.

The food was disappointing. After going through the back and forth about allergies, they brought out food with an allergen (sauce). When pointed out, they promptly took it back to the kitchen. However, when it came back out, I could tell that the chef just reused some of the same food because some of the sauce was still on the food. This is unacceptable for food allergy accommodation. Even if the food were to lack, I would have appreciated this one accommodation.

All of the staff were friendly. But I’m afraid that they were not as attentive to the food allergy needs. This was equivalent to ‘diner’. We normally would not visit a diner due to allergy cross contamination standards.

One thing we learned during our visit was to learn to eat while smelling smoke. Even though we were inside, smell of cigarettes from outside were pouring in constantly. There really wasn’t an option to move because we would have smelled it no matter where we sat.

We came here because we saw a few reviews about allergy friendly options. I’m not sure if that...

Since it was the first time I ate beef on hot stone, I had some trouble figuring out the way to eat it. It arrives rare so you will need to cook it as per your wish. It makes two assumptions. One, you know what you like (rare-well done) and you know how to cook it to that level. Another strange thing is the seating arrangement. To me, it feels a bit cramped for a dinner that needs the use of knives. I felt the movement was a little restricted. Having said that, I did have a good meal.

We started with a refreshing simple salad and couple pieces of bread to whet the apetite. The chunk of meat arrives in a slab of hot stone and the sizzling and smell definitely gets the appetite into an overdrive. This is also where I became lost.

I probably did it wrong by cutting the whole meat into small pieces to cook. As you cannot eat so many pieces quickly, the latter ones become overcooked. I should've instead put the extra cooked meat on top of the sides (greens and potato fries) that accompanied my meat. Or rather, cut a small piece, cook and eat. Then only cut another piece from the remaining meat and cook again. Repeat till finish. Maybe. Anyhow, as of now, I still don't know what's the correct method.

Perhaps a small guide or advise by the waiters for us newbies will be helpful. After all, you want your diners to enjoy the food in a correct manner so that they will come back as repeat customers, rather than lost confused ones. But then, that's...

Restaurant name : La Riviera restaurant Lausanne

Service very poor Waited for almost 1 hour and food did not arrive Answer given because they need to give priority to tour group which arrive later then us.

No one telling us about the delay until triggered and just to apologise again for the more than 1 hour delay

Advise not to go for this restaurant unless you are in the tour group because you will be the last in their priority listFood did not reflect the waiting time.

3 pre-prepared sauces (Miyo, mustard & thousand island) Standard steamed vege & frozen fries (not freshly cut) Just need to heat up the stone slab and place the beef on top… take 1 hour ?

Only good was the waiter attending our table. The only person who is sweet, sincere and trying his best to serve. Thank...