As you will see, this bakery is by far an exception to the norm, however you will have to read my other reviews to understand why.
My experience here was probably one of my fondest memories of all my time in Switzerland by a land slide. First off, the baked goods and the drinks my friends and I had here were consistently delicious and fresh. Furthermore, the staff were incredibly kind and accommodating. Finally, given the cost of food elsewhere in Switzerland, the value of your francs here went a long way. Truly a great experience. The atmosphere of this bakery and cafe truly reflected the beauty and comfort of the Swiss landscape.
Normally, I would finish every review with saying that there's a very reliable and accessible grocery store chain in Switzerland called Co-op and recommend that you go to that grocery store to get food, but I truly believe you should visit this place if you find yourself in...
Read moreWe visited on 19 August early morning. The staff was very rude, ill-mannered. I took the key to use the restroom but was unable to lock the door after using it despite trying multiple times. The lady in the staff was rude to me about it even after I explained I tried locking it multiple times but it's jammed. Instead of accompanying me to help me lock the door, she said "No, it's not hard to lock the door, go lock it". When I finally locked the door after struggling for a while, and returned the key, she went and checked if I locked it (clearly displaying mistrust). They need serious training on how to treat customers with respect and politeness.
In addition to all the humiliating treatment, the food wasn't good either. The croissants were cold and hard. The chai latte was more like a diluted sugar solution.
I would not recommend this coffee...
Read moreIf you like rude behavior, and passive aggression this is the place for you!
Stopped in with my family to get some snacks as this is right next to the train station. It was late in the day and most of the baked goods were sold but we bought several ice cream bars and sat down. We were nearly done and a long blonde haired server came by (she seemed to run the place) to ask if we needed anything. I said no and she proceeded to give us the meanest scowl and moved on. My little kids even asked why she made that face.
I guess she expected us to order more food, but she didn't say anything, she was just super rude and mean. That lady should not be serving people and needs to find another line of work away from humans.
There are dozens of places to eat in this city, do yourself a favor and...
Read more